Performance and Fault Management |
By Paul L. Della Maggiora, Christopher E. Elliott, Robert L. Pavone, Kent J. Phelps, James M. Thompson |
| |
Publisher | : Cisco Press |
Pub Date | : June 20, 2000 |
ISBN | : 1-57870-180-5 |
Pages | : 608 |
| Copyright |
| | About the Authors |
| | | About the Technical Reviewers |
|
| | Acknowledgments |
| | Personal Acknowledgments |
| | Preface |
| | | The Meaning of Performance and Fault Management |
| | | Approach and Objectives |
| | | Audience |
| | | Organization |
| | | Part I: Foundations, Approaches, and Tools |
| | | Part II: Managing Devices and Technologies |
| | | Part III: Optimal Management |
| | | Part IV: Appendixes |
| | | How to Use This Book |
|
| | Part I. Foundations, Approaches, and Tools |
| | | Chapter 1. Conducting a Network Audit |
| | | The Importance of Network Audits |
| | | The Importance of Documentation |
| | | Conduct a Physical Inventory Audit |
| | | Conducting a Connectivity Audit |
| | | Who Is Responsible for the Devices? |
| | | Process Analysis |
| | | Summary |
| | | References |
|
| | | Chapter 2. Policy-Based Network Management |
| | | An Overview of Policy-based Management |
| | | Defining Network Policies |
| | | Network Baselining |
| | | Using Service Level Agreements |
| | | Using Policy-Based Management: An Example |
| | | Summary |
| | | References |
|
| | | Chapter 3. Developing the Network Knowledge Base |
| | | Why Develop a Knowledge Base? |
| | | Defining the Knowledge Base Structure |
| | | Understanding Data Sources |
| | | Keeping the Knowledge Base Current |
| | | Summary |
|
| | | Chapter 4. Performance Measurement and Reporting |
| | | What Is Performance Management? |
| | | Performance Data Reporting |
| | | Measuring Network Performance |
| | | Summary |
| | | References |
|
| | | Chapter 5. Configuring Events |
| | | Understanding Event Types |
| | | Controlling Event Generation |
| | | Determining When You Want Events to Be Triggered |
| | | Using Built-in Events |
| | | Configuring Events |
| | | Summary |
| | | References |
|
| | | Chapter 6. Event and Fault Management |
| | | Event Overview |
| | | Event Processing to Determine Faults |
| | | Fault Delivery, Notification, Reporting, and Repair |
| | | Summary |
|
| | | Chapter 7. Understanding and Using Basic Network Statistics |
| | | The Need to Understand Network Statistics |
| | | Basic Statistical Measures and Applications |
| | | Application of the Statistical Methods |
| | | Summary |
| | | References |
|
| | | Chapter 8. Understanding Network Management Protocols |
| | | Ping |
| | | Traceroute |
| | | Terminal Emulators |
| | | Simple Network Management Protocol |
| | | Syslog |
| | | Cisco Discovery Protocol |
| | | Name Service |
| | | Summary |
| | | References |
|
| | | Chapter 9. Selecting the Tools |
| | | NMS Frameworks |
| | | Knowledge Base Tools |
| | | Performance Measurement and Reporting Tools |
| | | Event and Fault Management Tools |
| | | Policy Management Tools |
| | | Summary |
| | | References |
|
|
| | Part II. Managing Devices and Technologies |
| | | Chapter 10. Managing Hardware and Environmental Characteristics |
| | | Hardware Characteristics of Routers |
| | | Hardware Characteristics of Catalyst LAN Switches |
| | | Environmental Characteristics |
| | | Performance Management Data for Router Hardware |
| | | Performance Management Data for Switches |
| | | Error/Fault Data for Router Hardware |
| | | Error/Fault Data for Switch Hardware |
| | | Error/Fault Data for Router Environmental Characteristics |
| | | Error/Fault Data for Switch Environmental Characteristics |
| | | Summary |
| | | References |
|
| | | Chapter 11. Monitoring Network Systems Processes and Resources |
| | | Overview of Processor Characteristics |
| | | Performance Data for Router Processors |
| | | Correlating Different Router Performance Variables |
| | | Performance Data for Switch Processors |
| | | Error/Fault Data for Router Processors |
| | | Error/Fault Data for Switch Processors |
| | | Summary |
| | | References |
|
| | | Chapter 12. Monitoring System Interfaces |
| | | Overview of System Interfaces |
| | | Performance Monitoring for System Interfaces |
| | | Error/Fault Monitoring |
| | | Summary |
| | | References |
|
| | | Chapter 13. Monitoring Ethernet Interfaces |
| | | Ethernet Overview |
| | | Performance Data |
| | | CLI Commands for Ethernet Traffic |
| | | Error/Fault Detection |
| | | Summary |
| | | References |
|
| | | Chapter 14. ATM Performance and Fault Management |
| | | Overview of ATM |
| | | Performance Management |
| | | Fault Management for ATM Interfaces |
| | | Summary |
| | | References |
|
| | | Chapter 15. Monitoring VLANs |
| | | Overview of VLAN Characteristics |
| | | Performance Management Data for VLANs |
| | | Error/Fault Data for VLANs |
| | | Summary |
| | | References |
|
| | | Chapter 16. Managing WAN Technologies Frame Relay |
| | | Overview of Frame Relay |
| | | Identifying Frame Relay Interfaces |
| | | Performance Data for Frame Relay |
| | | Error/Fault Data for Frame Relay |
| | | Summary |
| | | References |
|
| | | Chapter 17. Monitoring WAN Technologies ISDN and Dial |
| | | Overview of Dial Networking |
| | | Performance Data for ISDN and Dial |
| | | Correlating Variables and Performance Issues |
| | | Error/Fault Data for Dial and ISDN |
| | | Summary |
| | | References |
|
|
| | Part III. Optimal Management |
| | | Chapter 18. Best Practices for Device Configuration |
| | | Setting Up Telnet Access Characteristics |
| | | Setting Up a Loopback Interface |
| | | Setting Up NTP |
| | | Setting Up SNMP |
| | | Setting Up Logging |
| | | Setting Up RMON |
| | | Setting Up CDP |
| | | Setting Up SPAN on a Switch |
| | | Summary |
| | | References |
|
| | | Chapter 19. Frequently Asked Questions |
| | | Conventions |
| | | General Network Management |
| | | System-Related Questions |
| | | General Interface Management |
| | | VLAN/Spanning Tree |
| | | Frame Relay |
| | | ATM, ISDN, and Dial |
| | | Summary |
|
|
| | Part IV. Appendixes |
| | | Appendix A. CCO, MIBs, Traps, and Your NMS |
| | | Cisco MIB Evolution |
| | | Cisco MIB Structure |
| | | How to Navigate MIBs on Cisco's Web Site |
| | | Researching Support for New Devices and Versions of Code |
| | | Compiling MIBs |
|
| | | Appendix B. ATM Accounting Files |
|
| | Index |