Time to Experiment


If you can't find an obvious explanation for your troubles (the computer is unplugged, for example), experiment to narrow the possibilities. Design your experiments to answer one basic question: Is it a network problem or a local computer problem?

Here are some ways you can narrow the cause of the problem:

  • Try performing the same operation on someone else's computer. If no one on the network can access a network drive or printer, something is probably wrong with the network. On the other hand, if the error occurs on only one computer, the problem is likely on that computer. The wayward computer may not be communicating reliably with the network or configured properly for the network, or the problem may have nothing to do with the network.

  • If you can perform the operation on another computer without problems, try using your own username to log on to the network on another computer. Then see whether you can perform the operation without error. If you can, the problem is probably on your computer. If you can't, the problem may be with the way your user account is configured.

  • If you can't log on at another computer, try waiting for a bit. Your account may be temporarily locked out. This problem can happen for a variety of reasons-the most common of which is trying to log on with the wrong password several times in a row. If you're still locked out an hour later, call the network administrator and offer a doughnut.




Networking For Dummies
Networking For Dummies
ISBN: 0470534052
EAN: 2147483647
Year: 2004
Pages: 254
Authors: Doug Lowe

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