WAN wireless platforms, 148–149
Web-addressable applications, 176–177
Web addresses
auction sites, 348–349
for conferences, 443–452
digital wallet providers, 349
eCash micropayment system providers, 350
electronic bill presentment and payment (EBPP) service providers, 315–316
online commerce organizations, 431–432
payment processing service providers, 345–346
person-to-person payment system providers, 349
smart card providers, 349
token-based payment system providers, 350
Web identity and, 97–99
WebCrawler, 430
Web-deployable vs. Web-addressable applications, 176–177
Web geography, 374
Web hosting, 91–92, 97, 103–104
costs reductions and, 168
registration, 426
WebMethods, e-commerce software vendor, 88–89
Web services approach, 52–53
Web sites
advertising on, 375–377
assessing business value of, 165–166
building with a wizard, 120–121
contact information and links on, 396
content of, 180–181, 396
customer access and, 15–23
customer-oriented design, 102–103
customer support and, 395–396
database access issues, 194–195
databases for, 119–120, 121–122, 124–127, 194–195
design of, 17–18, 21, 97, 100–103, 118, 121–124
development, 117–124
FAQs (frequently asked questions) on, 101, 397
home pages, 102
hosting for, 91–92, 97, 103–104, 168, 426
identity, establishing, 97, 98–100
implementation of, 124–128
interactivity of site, 397
ISPs and Web hosting, 97, 103–104
links on sites, 397–398
navigation of, 182, 395–396
order form values, 122–123
order processing pipeline (OPP) and, 123–124, 125
outages and lost business, 21–22
outsourcing development of, 82
payment processing and methods, 98
personalized customer attention and, 15–16, 79, 163, 185
planning, 100–101
presence and profile of business, 16
product locators on, 182–183
promotion of, 98, 112
prototypes for, 118, 119–120
requirements for listed, 119
revenue streams of, 375–377
scope and Session Initiation Protocol (SIP), 13–15
search engine registration, 112
security, 125, 127
security of, 98, 104–109
security testing of, 215–216
servers for, 103–104, 115, 117
servlets and HTML, 131
site geography, 374
site managers, 127
table of contents on, 182–183
technologies for building, 131–132
testing and deployment, 118
testing of, 111–112
tools for building, 101
trust and security of site, 98
updates of, 181
visual content of site, 397
Web sites, best practices for, 395–398
WebSphere Commerce Business Edition (WCBE), 53–63
WebSphere Commerce Suite and Marketplace Edition (WCS MPE), 53–63
Wells Fargo Bank, 429
Wilde, Oscar, 217
WIPO Copyright Treaties, 41
Wireless Application Protocol (WAP) Forum, 145
Wireless Ethernet Compatibility Alliance (WECA), 145
Wireless operators, 150–151
Wireless technologies
architecture for, 151–152, 381–382
carriers, wireless operators, 150–151
hardware and hardware vendors, 149–150
IT infrastructure and, 150
LAN platforms for wireless communication, 145–148
vs. mobile technologies, 143–144
software for, 151
WAN protocols, 148–149
wireless industry standards, 144–145
Workflow rules, flexibility of, 399
Workflow technology, 12–13
World Intellectual Property Organization (WIPO) Copyright Treaties, 41
WorldPay, 345, 348
World Wide Web Consortium, 431–432