Based on the information in this chapter, you now have a good idea of what to write up as a table of contents for your RFP, and you know how that relates to the SLAs you require for network, installation, and repair performance. You now also understand that, after vendors are selected, the critical document is the detailed design that specifies how both you and the service provider will deliver the end service. Finally, you understand the training requirements for operations, and you have the suggested site planning and completion forms. |