Babbages, 30
bad debts, handling, 166–168
Baggaley, Sean Timarco, 81, 83–91
balance sheets, 103
bank funding, 130
Barrett, Mark, 167–168
Bartlett, Ed, 173, 185–202
Best Alternative To Negotiated Agreement (BATNA), 9
Best Buy, 30
Beta Breakers Software Quality Assurance Labs, 22
beta milestone, 256–257
Big Red, 69
billing. See also costs
content aggregators, 143
freelance business, 20, 163–164
J2ME, 141
SMS messages, 135–136
Wireless Application Protocol (WAP) messages, 137, 140
Bioware Corporation, 17–18
Black Cat, 71
Blockbuster Video, 30
Blue Sky, 71
Bonnell, Bruno, 68
box & docs process, 267–268
breakeven point defined, 46
Bristol Coin Equipment (BCE), 70
Britsoft Paradox, 65, 72–74
Brown, Martyn, 191–192
bug trackers
creating, 319–321
debugging, 21
defect seeding, 324
defined, 286
Headhunter Method, 321–323
regression testing, 323
Bullfrog Productions Ltd, 89
bundle deals, 52
Burnout 2: Point of Impact, 199, 200
burn rate, 186
Buscaglia, Thomas, 173, 209–219
business management of development company. See also business plans
common errors, 89–91
communication, 86–87
management basics, 83–85
reputation, 87–88
business plans
business models, online
combined models, 153–157
content updates, 238
copy protection, 236–238
episodic digital distribution, 148–149
order tracking, 238
sales strategies, 235–236
traditional retail model, 145–147
virtual communities, 149–152
Web and retail sales, 3, 147–148
Web sites, 233–235
writing
capital structure, 104–105
company information, 97–98, 119–122
contents of, 94–98, 118–119
development plan, 98–100
financial plan, 100–103
market conditions, summarizing, 95–97
modulating, 95
purpose of, 93–94
unique selling points (USPs), 189, 190
valuation methods, 120–122
Businesswire, 180
buyer controls, retail, 31
buy-sell agreements, 122