About the CD-ROM

CD Content

For your use, this book includes a Supplemental CD-ROM, which contains a variety of informational aids to complement the book content:

• The Readiness Review Suite Powered by MeasureUp. This suite of practice tests and objective reviews contains questions of varying degrees of complexity and offers multiple testing modes. You can assess your understanding of the concepts presented in this book and use the results to develop a learning plan that meets your needs.

• An electronic version of this book (eBook). For information about using the eBook, see the “The eBook” section later in this introduction.

• Tools and sample documents used in some of the Practices throughout the book.

• An eBook of the Microsoft Encyclopedia of Networking, Second Edition and Microsoft Encyclopedia of Security, which provide complete and up-to-date reference materials for networking and security.

A second CD-ROM contains a 30-day evaluation edition of Microsoft Office Professional Edition 2003.

Caution

The evaluation edition that is provided with this training kit is not the full retail product and is provided only for the purposes of training and evaluation. Microsoft Technical Support does not support evaluation editions.

For additional support information regarding this book and the CD-ROM (including answers to commonly asked questions about installation and use), visit the Microsoft Learning Support website at http://www.microsoft.com/learning/support/default.asp. You can also e-mail [e-mail] or send a letter to Microsoft Learning, Attention: MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System, One Microsoft Way, Redmond, WA 98052-6399.