Nothing is perfect—not your car, your house, or even Exchange 2000 Server. It's no wonder, then, that stores selling car parts and building supplies are successful. Even a stable system like Microsoft Exchange 2000 Server may break down once in a while. Troubleshooting Exchange 2000 Server is a skill that you will develop as you solve real problems on your network. One chapter cannot prepare you for all the possibilities you could face as an Exchange administrator. However, this chapter introduces some of the troubleshooting tools that are available in Exchange 2000 Server and discusses some places to find more information and help with specific types of Exchange problems.