Recap and IM Action Plan


  1. As an employer weighing the pros and cons of instant messaging, your challenge will be giving employees access to a cutting edge, productivity-enhancing tool while minimizing your organization’s exposure to risk.

  2. Your employees probably are using IM already—whether you know it or not.

  3. Instant messaging appeals to users who want to chat right now, in real time. Take it away, and you may have an employee revolt on your hands.

  4. Instant messaging matches e-mail feature by feature.

  5. The greatest IM challenges are controlling security system breaches, monitoring written content, retaining and archiving business records, ensuring employee productivity, and managing user IDs.






Instant Messaging Rules. A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
ISBN: 0814472532
EAN: 2147483647
Year: 2003
Pages: 241
Authors: Nancy Flynn
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