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Special Edition Using® Microsoft® Office Outlook® 2003
By Patricia Cardoza
 
Publisher: Que
Pub Date: September 19, 2003
ISBN: 0-7897-2956-3
Pages: 1088


This is the ONLY book you need to achieve maximum productivity when using this messaging and groupware application! Special Edition Using Microsoft Office Outlook 2003 is a business-focused guide to Microsoft Outlook. It focuses on maximizing user productivity with real-world techniques in real-world environments. Topics covered include using Outlook as a personal information manager; collaborating with calendars; staying organized with the Outlook Journal; using Outlook securely; working remotely with Exchange server; programming in Outlook; and using VBA in Outlook.

  
• Table of Contents
• Index
• Examples
Special Edition Using® Microsoft® Office Outlook® 2003
By Patricia Cardoza
 
Publisher: Que
Pub Date: September 19, 2003
ISBN: 0-7897-2956-3
Pages: 1088
   Copyright
   Troubleshooting Table of Contents
   About the Author
   Acknowledgements
   We Want to Hear from You!
      Reader Services
   Introduction
      Welcome to Outlook 2003
      Why Use Outlook 2003?
      What's New in Outlook 2003?
      Who Should Read This Book?
      How This Book Is Organized
      Conventions Used in This Book
      Author's Final Comments
   Part I.  Setting Up and Configuring Outlook
      Chapter 1.  What's New in Outlook 2003?
      Outlook 2003 Introduction
      General Improvements
      Personal Information Manager Improvements
      Mail Improvements
      Exchange Improvements
      Miscellaneous New Features
      Chapter 2.  Getting Started and Getting Help
      Startup Options
      Opening Multiple Outlook Windows
      Available Protocols in Outlook
      Getting Help in Outlook
      Troubleshooting
      Improving Your Outlook
      Chapter 3.  Managing Outlook Folders
      Understanding How Outlook Stores Information
      Using the Navigation Pane and Folder List
      Using and Managing Folders
      Understanding Folder Properties
      Managing Data Within Folders
      Using Multiple Personal Folders Files
      Folder Home Pages and Web Views
      Troubleshooting
      Improving Your Outlook
      Chapter 4.  Creating Views and Print Styles
      Using Outlook's Built-in Views
      Arrangements and Intelligent Grouping
      Modifying a Default View
      Creating a New View
      Creating and Using Print Styles
      Troubleshooting
      Improving Your Outlook
      Chapter 5.  Customizing Command Bars
      What Is a Command Bar?
      Exploring the Default Display for Command Bars
      Customizing Command Bars
      Adding and Removing Toolbars
      Troubleshooting
      Improving Your Outlook
   Part II.  Outlook As a Personal Information Manager
      Chapter 6.  Manage Personal Information Using Outlook
      What Is a Personal Information Manager?
      Using Outlook as a PIM
      Third-Party Tools
      Improving Your Outlook
      Chapter 7.  Creating and Using Categories
      Organize Your Outlook Data with Categories
      What Are Categories?
      Using the Master Category List
      Assigning Categories to Items
      Using and Understanding Entry Types
      Troubleshooting
      Improving Your Outlook
      Chapter 8.  Customizing Outlook Today
      What Is Outlook Today?
      Why Customize Outlook Today?
      Extending Outlook Today
      Troubleshooting
      Improving Your Outlook
      Chapter 9.  Creating Contacts
      What Are Contacts?
      Using the Contacts Folder
      Creating a Contact
      Duplicating Contact Items
      Other Methods of Creating Contact Items
      Troubleshooting
      Improving Your Outlook
      Chapter 10.  Working with Contacts
      Working with Contact Items
      Creating Multiple Contacts Folders
      Finding a Contact
      Other Uses for Your Contacts
      Printing Contacts
      Viewing Contacts
      Creating and Using Distribution Lists
      Sharing Contacts
      Troubleshooting
      Improving Your Outlook
      Chapter 11.  Address Books and Directory Services
      Outlook's Address Book
      Using One Contacts Folder
      Using Multiple Contacts Folders
      Setting Up a Personal Address Book
      Creating an LDAP Service in Outlook
      Troubleshooting
      Improving Your Outlook
      Chapter 12.  Using the Outlook Calendar
      Understanding the Outlook Calendar
      Creating Appointments in the Calendar
      Creating and Modifying Events
      Creating Recurring Appointments or Events
      Changing Appointments and Events
      Viewing Appointments and Events
      Printing Appointments and Events
      Saving Your Calendar as a Web Page
      Viewing Reminders
      Defining Calendar Labels
      Using Time Zones
      Viewing Alternate Calendars
      Troubleshooting
      Improving Your Outlook
      Chapter 13.  Collaborating with Calendars
      Sharing a Calendar
      Setting Up Meetings
      Using the Calendar to Schedule a NetMeeting
      Troubleshooting
      Improving Your Outlook
      Chapter 14.  Working with Tasks
      Understanding Tasks
      Working with Tasks in Outlook Today
      Creating a New Task in the Tasks Folder
      Creating a Recurring Task
      Completing Tasks
      Assigning Tasks to Others
      Using Views to Manage Tasks
      Using the TaskPad
      Creating Tasks from Other Outlook Items
      Tasks and Mobile Computing
      Troubleshooting
      Improving Your Outlook
      Chapter 15.  Staying Organized with the Outlook Journal
      Using Outlook's Journal
      Working with the Journal Folder
      Setting Up Automatic Email Journaling
      Using Journal's Other Tracking Capabilities
      Creating Journal Items Manually
      Creating Custom Journal Entry Types
      Troubleshooting
      Improving Your Outlook
      Chapter 16.  Using Outlook Notes
      What Are Notes?
      Creating Notes
      Working with Notes
      Printing and Emailing Notes
      Troubleshooting
      Improving Your Outlook
   Part III.  Outlook As a Mail Client
      Chapter 17.  Working with Mail Accounts
      Understanding the Types of Mail Accounts
      Choosing the Account That's Right for You
      Creating Each Type of Mail Account
      Using Send/Receive Groups
      Creating and Using Profiles
      Troubleshooting
      Improving Your Outlook
      Chapter 18.  Creating New Messages
      Selecting the Message Editor
      Message Formats
      Creating a New Message
      Addressing Messages
      Composing Your Email Message
      Working with Attachments
      Saving a Message Draft
      Sending Options
      Sending Email from Other Applications or the Internet
      Using Email Stationery
      Troubleshooting
      Improving Your Outlook
      Chapter 19.  Receiving Messages
      Viewing Email
      Opening Messages
      Handling Attachments
      Handling Messages
      Troubleshooting
      Improving Your Outlook
      Chapter 20.  Using Templates
      Working with Templates
      Creating an Email Template
      Using an Email Template
      Editing an Existing Template
      Sharing Templates with Others
      Troubleshooting
      Improving Your Outlook
      Chapter 21.  Setting Outlook Options
      Changing the Way Outlook Works
      Accessing Outlook Options Settings
      Preference Tab Options
      Mail Setup Options
      Mail Format Options
      Spelling Options
      Security Options
      Other Options
      Other Options Selections
      Troubleshooting
      Improving Your Outlook
      Chapter 22.  Finding and Organizing Outlook Items
      Searching for Information
      Using the QuickFind Contacts Tool
      Using the Simple Find Function
      Using the Advanced Find Function
      Organizing Outlook Items
      Search Folders
      Troubleshooting
      Improving Your Outlook
      Chapter 23.  Importing, Exporting, and Backing Up Outlook Information
      Exchanging Outlook Data with Other Applications
      Importing Data from Other Sources
      Backing Up Your Outlook Data
      Restoring an Outlook Data File
      Synchronizing Outlook Data with Other Users
      Troubleshooting
      Improving Your Outlook
      Chapter 24.  Compacting and Archiving Items
      Understanding Archiving and Backup
      Displaying Outlook Folder Sizes
      Displaying Outlook Item Sizes
      Deleting Outlook Items
      Compacting Personal Folders
      Automatically Archiving Outlook Items
      Archiving Manually
      Managing Archive Files
      Troubleshooting
      Improving Your Outlook
      Chapter 25.  Using Outlook Securely
      Storing and Sharing Information
      Securing Outlook Items
      Sending Secure Messages
      Sending and Receiving Signed Messages
      Sending and Receiving Encrypted Messages
      Using Security Zones
      Virus Protection
      Information Rights Management
      Troubleshooting
      Improving Your Outlook
   Part IV.  Outlook As the Client for Exchange Server
      Chapter 26.  Using Outlook as an Exchange Client
      What Is Exchange Server?
      Using Outlook as a Client for Exchange Server
      Understanding Cached Exchange Mode
      Using Send and Receive Groups
      Setting Up Outlook as an Exchange Client
      Sending Email Using Exchange Server
      Troubleshooting
      Improving Your Outlook
      Chapter 27.  Creating and Using Rules
      What Are Rules?
      Creating Rules
      Run Rules on Existing Messages
      Managing Rules
      Out of Office Assistant
      Displaying Alerts
      Using Outlook 2003's Junk E-mail Filter
      Troubleshooting
      Improving Your Outlook
      Chapter 28.  Advanced Exchange Options
      Advanced Options with Outlook and Exchange Server
      Working with Server-Side Distribution Lists
      Configuring Delegate Access
      Sending Messages on Behalf of Another User
      Send As Permissions
      Other Methods of Sharing
      Troubleshooting
      Improving Your Outlook
      Chapter 29.  Exchange Public Folders
      Using Public Folders to Share Information
      Accessing Public Folders Quickly
      Creating Rules for Public Folders
      Typical Public Folder Applications
      Working with Items in a Public Folder
      Using Public Folders to Share Files
      Setting Up Offline Access to Public Folders
      Creating a Public Folder for Newsgroup Access
      Troubleshooting
      Improving Your Outlook
      Chapter 30.  Working Remotely with Exchange Server
      Using Outlook and Exchange Offline
      Offline Access Versus Remote Access
      Configuring Offline Access to Exchange
      Working with Remote Mail
      Troubleshooting
      Improving Your Outlook
      Chapter 31.  Advances with Outlook 2003 and Exchange Server 2003
      Advantages to Deploying Outlook 2003 As a Client for Exchange Server 2003
      Should You Upgrade?
   Part V.  Programming and Advanced Outlook Topics
      Chapter 32.  Creating and Using Custom Forms
      Customizing Outlook
      Introduction to Custom Forms
      Using Fields on Forms
      Working with Controls on Forms
      Setting Form Properties
      Publishing Forms
      Using VBScript to Enhance Custom Forms
      Creating Scripts
      Troubleshooting
      Improving Your Outlook
      Chapter 33.  Using VBA in Outlook 2003
      What Is VBA?
      VBA Basics
      The VBA Development Environment at a Glance
      The Outlook Object Model
      Using VBA to Respond to Application-Level Events
      Using VBA to Manipulate Existing Outlook Data
      Creating and Using Userforms in VBA
      Creating Custom Toolbar Buttons
      Troubleshooting
      Improving Your Outlook
      Chapter 34.  Advanced Outlook Programming Topics
      Other Methods of Outlook Programming
      Outlook 2003 and Other Office Applications
      Automating Outlook from Other Applications
      Transferring Outlook Information To or From a Database
      Using CDO for Outlook 2003 Development
      Creating an Outlook COM Add-In
      Troubleshooting
      Improving Your Outlook
      Chapter 35.  Integrating Outlook and Microsoft Project
      Why Use Outlook and Project Together?
      About Microsoft Project
      Using Outlook to Remind You of Tasks in Your Project
      Using Your Address Book as a Resource List
      Tracking Your Activities with Project
      Using Outlook to Communicate with Your Project Team
      Requesting Updates Through Project
      Using Outlook to Route Your Project Files
      Troubleshooting
      Improving Your Outlook
      Chapter 36.  Business Contact Manager
      What Is Business Contact Manager?
      Installing Business Contact Manager
      Working with Business Contact Manager
      Linking Emails with Business Contact Manager
      Linking Other Items to Business Contact Manager
      Managing Your Business Contact Manager Data Using Views and Reports
      Backing Up and Restoring Business Contact Manager Data
      Business Contact Manager Versus Microsoft CRM
      Advanced Customization and Functionality with Business Contact Manager
      Sharing Data with Business Contact Manager
      Troubleshooting
      Improving Your Outlook
   Part VI.  Appendixes
      Appendix A.  Installing Outlook 2003
      Minimum System Requirements
      Installing Office 2003
      Running Outlook 2003 for the First Time
      Installing Add-Ins and Third-Party Software
      Restoring Outlook 2003 to Its First-Run Condition
      Appendix B.  Using the Office Resource Kit
      The Office 2003 System Resource Kit
      Answer Wizard Builder
      CMW File Viewer
      Custom Installation Wizard
      Custom Maintenance Wizard
      Customizable Alerts
      International Information
      MST File Viewer
      Office Information
      OPS File Viewer
      Outlook Administrator Pack
      Package Definition Files
      Profile Wizard
      Removal Wizard
      Resource Kit Documentation
      Appendix C.  Outlook's Files, Folders, and Registry Keys
      Where Outlook Saves Configuration Information
      Outlook's Files
      Outlook's Registry Keys
      Appendix D.  Outlook Resources
      Using Resources Beyond This Book
      Microsoft Support Services and the Microsoft Knowledge Base
      Web Sites
      Newsgroups
      Books
      Appendix E.  Working with the Windows Registry
      What Is the Windows Registry?
      Working with the Windows Registry
      Examining the Registry
      Backing Up the Windows Registry
      Finding Information in the Registry
      Adding and Removing Information in the Registry
      Changing Key or Subkey Values in the Registry
      Copying a Registry Key
      Importing and Exporting a Registry Key
      Help and Other Resources
      Appendix F.  Outlook Shortcut Keys
      Maximizing Productivity with Outlook Shortcut Keys
      Shortcuts for Working with Outlook Items
      Appendix G.  Outlook Fields and Equivalent Properties
      What Can You Do with Outlook's Fields?
      Appendix H.  What's on the WOPR CD
      What Is WOPR?
      Windows Installation Instructions
      License Agreement
   Index