Index_D

D

Daudlin, M.W., 126

Davenport, T.H., 4, 5, 13, 66, 245

Dell, David, 89

Department of Health, 93

Developing the organisation’s knowledge base, 70–8

DigiLab team, 72, 124–5

Directory systems, 248–50

Disaster Recovery plans, 184

Ditching, Allan, 70–1

Diversity, encouragement of, 44–6

Donaldson, Ron, 222

Drucker, P.F., 147