Summary

This chapter has looked at some of the core HR practices and how these can be enhanced from a knowledge management perspective. As a start point, HR needs to focus on getting some of the basics right: recruiting the right people who have the knowledge and skills to meet an identified gap, ensuring that new recruits get maximum exposure to others in the organisation when they join, provide people with the information and tools that they need to perform at their optimum, make sure that individuals are working in roles in which they are fully engaged, as well as helping them develop their skill-sets. Delivering on these basics will require investing in developing line managers’ capabilities so that they can play their part in ensuring that these basics are delivered. Equally important is ensuring that each of the core HR practices are aligned so that changes in one practice do not have a negative effect on others.