References

• Cisco Systems. "Quality of Service for Voice over IP." http://www.cisco.com/en/US/tech/tk652/tk698/technologies_white_paper09186a00800d6b73.shtml

• http://www.lurhq.com/dnscache.pdf

• http://www.voip- info .org/wiki-QoS

• http://www.voiptroubleshooter.com/indepth/jittersources.html

• SYN floods. http://www.cert.org/advisories/CA-1996-21.html

• UDP flooding. http://www.cert.org/advisories/CA-1996-01.html

• Yee-Ting Li. http://www.hep.ucl.ac.uk/~ytl/qos/index.html