Ebeling, T., 3, 29, 42–43, 59, 66, 73, 155
Ego management, 123–124
Embarrassment, 84, 85, 112
Emerson Electric, 151
Emotional intelligence: effective leadership and, 11
inadequate, as cause of failure, 89
leadership development and, 187–188
learning, in adversity, 16, 214
Emotional reactions: to acquisition or merger, 119, 121, 122, 129, 130
to bad boss or coworker, 106
to being fired or passed over, 107–109, 110, 111–114, 117–118
compartmentalization of, in organizations, 176–177
to death, 176
expression of, 129, 167–168, 172–174, 176–177, 208–209
to failure, 26–27
in personal upheaval passage, 167–168, 172–174, 176
resilience and, 204
SARA model of, 26–27, 205
Emotional support. See Support, emotional
Empathy: failure in, 57
through failure, 32
through learning from passages, 191–192, 214
through personal upheaval passage, 170
Enjoyment stage, in acquisition or merger, 122
Enron, 57
Epcot Center, 138
Ethics violations, 95, 100, 183
Europe, living in, 140
Expectations: failure to meet, 82, 113–114
in joining-a-company passage, 35, 41
Experience-based learning, 22–23
attitudes for, 23–26
for leadership development, 187
risk taking in, 212–213
through life experiences, 5–6, 190–191, 192. See also Learning, from passages, learning, leadership
Expertise: legacy of service with, 164–166
relying on others’, 66, 76–77
transcending ambition for, 164–166