Index_C

C

Calmness, 140

Career activism, 257–258

Career control, 287–291

Career objectives, 160

Carroll, Lewis, 115

Categorizing (of network contacts), 275

CFs (see Control freaks)

Change, process of, 21

Change management, 95–97

Choices:

in management-level office politics, 136

in workplace relationships, 97–99

Chronic anger, 44, 52

Circling back (to feedback), 16

Clarification (of feedback), 16

Clark, Karen Kaiser, 97

Clean Sweep Assessment, 259–263

Clients, 166

Coach Inc., 291

Coach referral services, 291

Coach U, x, 259

Coachability Quiz, 175–177

Coaching, ix-x, 22, 112

Coaching up, 172–187

coachability in, 175–177

definition of, 175

followership skills in, 177–178

goal alignment in, 180

guidelines for, 177–179

listening skills in, 178–179

process of, 174–175

self-awareness in, 179

strategies for, 179–185

support vs. competition in, 180

Coachville, 291

COBRA, 257

Coca-Cola Enterprises, 113

Collaboration, 74–76

Commitment(s):

of leadership, 27

making/keeping, 165

to team, 17–19

Committees, 163, 164

Communication:

characteristics of positive, 82

and coaching up, 186

continuous network, 275–276

with coworkers, 53–55

with passive-aggressive coworkers, 48

peer-level office, 76–83

styles of, 54–55

with supervisor, 34–36, 38

verbal process of, 53

Communications director (style), 80

Company culture, 167

Company financial situation, 212

Company newsletters, 164

Compensation programs, 209

Competence, 112

Competition:

collaboration vs., 75

support vs., 180

unhealthy, 69–71

Complaining, 69

Completion dates, 204

Compromise, 75

Conferences, 163

Confidence, 103

Conflict resolution, 35–36, 183

Conforming style:

of communication, 55

of leadership, 147–150

Contingent recruiters, 270

Control freaks (CFs), 62–63

Control (of career), 287–291

Coolidge, Calvin, 87

Cooperation, 75

Cover letters, 269

Coworkers, 40–65

accommodating type of, 58–60

anger of, 44–52

backstabbing type of, 61–62

bullying by, 57

communication with, 53–55

control freaks as, 62–63

critical, 56

gossip and relationships with, 68

irritability of, 41–44

personality conflicts with, 52–63

quiet, 57–58

thieving, 60–61

types of, 56–63

Credibility:

in coaching up, 181

in networking, 276–277

in peer-level office politics, 68

and self-marketing, 165

Critical coworkers, 56

Criticism, 14

from coworkers, 56

excess, 47

personalizing, 68

Culture, company, 167