How This Book Is Organized

This book is organized into the following chapters to guide you through installing ZENworks for Servers 3, setting up ZENworks for Servers 3 in NDS, and then leveraging the advanced features of ZENworks for Servers 3 to reduce your network management costs.

Chapter 1: Introduction to ZENworks for Servers 3

This chapter discusses the basic high-level components of ZENworks for Servers, the purpose for the system, and the benefits of installing ZENworks for Servers 3 in your network.

Chapter 2: Installing ZENworks for Servers 3

Chapter 2 discusses methods and checklists that will help you prepare and install ZENworks for Servers 3. It walks you through pre-installation steps that will help you prepare and install the product quickly and correctly. Chapter 2 also covers pre and post upgrade steps to migrate from ZENworks for Servers 2.

Chapter 3: Understanding What Is Placed on Your Servers

This chapter discusses each of the components that you can choose in the install process and describes where the files are placed on the server. This chapter also reviews the processes that need to run on your server in order for the components of the system to function.

Chapter 4: Setting Up ZENworks for Servers 3 in Your Tree

This chapter reviews, at a high level, the various objects that will be introduced into your tree and what basic function they perform. Additionally, Chapter 4 reviews the high-level steps that you need to take to get ZENworks for Servers 3 functioning in your tree.

Chapter 5: Setting Up Server Policies

This chapter discusses each of the various server policies that are introduced into the network with ZENworks for Servers 3. Chapter 5 reviews each policy carefully and describes how to set up these policies and make the most of directory-enabled management.

Chapter 6: Setting Up Tiered Electronic Distribution

Chapter 6 discusses the general architecture of Tiered Electronic Distribution (TED) and describes each of the components of the system. The chapter also describes each of the management processes that are required to get files properly distributed efficiently across any tree and any size network. It also covers the manipulation of the objects in the tree to use TED effectively.

Chapter 7: Understanding and Creating Server Software Packages

This chapter reviews the process to create server software packages, which constitute a set of files that are to be placed into the server and installed into the system. These packages can use TED to be distributed across the network and then automatically installed on any destination server.

Chapter 8: Understanding ZENworks for Servers 3 Management Services

Chapter 8 reviews and describes all of the various applications and tools provided with ZENworks for Servers 3 that will help you manage and monitor your network more effectively.

Chapter 9: Preparing and Using ZENworks for Servers 3 Network Discovery

This chapter discusses the use of the network discovery tools that scan your network to create and store network topology maps, which will help ZENworks and you be aware of all the devices that are attached to your network.

Chapter 10: Using ZENworks for Servers 3 Traffic Analysis

Chapter 10 discusses how to set up a system to monitor the traffic that is crossing a segment of your network. This monitoring information will help you in analyzing your traffic patterns in an effort to keep your network functioning at peak performance.

Chapter 11: Using ZENworks for Servers 3 Server and Alarm Management

Chapter 11 delves deeper into the SNMP system. It reviews how to set up the system and make it work efficiently so that you can be notified when a server is experiencing problems or reaching administered thresholds on their resources.

Chapter 12: Using ZENworks for Servers 3 Server Management

This chapter reviews the features that are in ZENworks for Servers 3 that can be used specifically in managing any NetWare or Windows NT/2000 servers in your network. This includes the ability to monitor resources, perform hardware and software inventory, and remote management of server configuration.

Chapter 13: Making the Most of ZENworks for Servers 3 Reporting

This chapter reviews the various reporting capabilities that are available in the ZENworks for Servers 3 product. This chapter also discusses how to manage and customize these reports for your specific needs.

Chapter 14: Using ZENworks for Servers 3 Web-Based Management

This chapter discusses how to access and configure the ZENworks for Servers 3 plugins to the Novell iManage interface that allows you to manage your ZENworks for Servers 3 network from a Web browser.

Chapter 15: Troubleshooting ZENworks for Servers 3

This chapter reviews several of the components of ZENworks for Servers 3 and how to perform some diagnostics to determine why these components are not functioning as expected. This chapter also walks you through several repair procedures that you can follow to get the system back up and running.

Appendix A: ZENworks for Servers 3 Database Schemas

This appendix discusses the several different databases, the various tables, and the attributes of these tables, all of which are used in ZENworks for Servers 3.

Appendix B: ZENworks for Servers 3 Console Commands

This appendix covers the commands that can be entered on the various consoles that are present on the NetWare server, or in an NT/2000 box. Currently, only the ZENworks for Servers 3 policy engine, TED distributor, or TED subscriber can receive console commands.

Appendix C: ZENworks for Servers 3 Resources

This appendix lists other places one can go to find out and get more help with their ZENworks for Servers 3 implementation.