Generating a Remote Management Report

Another extremely useful tool when managing workstations is the capability to generate a remote management report. This report shows you the number of times a particular workstation was remotely managed as well as errors managing remote workstations. This can help you troubleshoot management issues.

You can run a configured remote management report from the inventory database. Use the following steps to generate the remote management report:

1. Click on a Server object in ConsoleOne.

2. Click Tools, ZENworks Reports.

3. From the Available Reports list, double-click RM Audit Reports. Click Remote Management Report.

4. Specify the selection criteria for: Date of Operation, Console DN, Console User DN, Target Workstation DN, Operation, and Operation Status.

   NOTE

   In the Reporting dialog box, you can use wildcard characters (*). The wildcard character is applicable to character data only. For example, PRV-WS* would retrieve PRV-WS001, PRV-WS002, and so on.

5. Click Run Selected Report. A status box appears displaying the progress of the report generation. When the report is generated, it appears in the viewer. Use the buttons on the toolbar to page through, print, or export the report.