12.4 Summary

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Effective front-line monitoring of an Exchange-based messaging service means watching the details for a large number of events and performance counters on potentially hundreds of Exchange servers. Effective monitoring requires more than simply knowing whether Exchange services are running and the databases are mounted. You must know the details if you want to monitor Exchange in a proactive—rather than a reactive—manner. Without detailed and diligent monitoring, your first indication of a problem will likely be a telephone call from an unhappy user. At that point, you probably have a service interruption, and service interruptions are bad news for your entire enterprise. The Exchange Management Pack facilitates proactive monitoring and helps you deliver a high-availability, Exchangebased messaging service.

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