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You may encounter situations when Illustrator starts behaving strangely. For example, tools aren't working the way they should or colors or patterns aren't displaying properly. In cases like this, you probably need to reset the Illustrator Preferences. Although it is possible to find the file and delete it, there is an easier way, especially since you need to launch Illustrator to create new preferences anyway. To reset the preference settings as you launch Illustrator CS2, hold down Command-Option-Shift (PC: Control-Alt-Shift). Note: Unlike previous versions, no dialog will appear, but the settings will be reset.