Table of content

•	Table of Contents

CMMI®: Guidelines for Process Integration and Product Improvement
By Mary Beth Chrissis, Mike Konrad, Sandy Shrum
Publisher	: Addison Wesley
Date Published	: February 21, 2003
ISBN	: 0-321-15496-7
Pages	: 688
	Copyright
		Preface
			Purpose of This Book
			Audience
			Organization of This Book
			How to Use This Book
			Additional Information and Reader Feedback
		Acknowledgments
		Part One.  About CMMI
			Chapter 1.  Introduction
				About Capability Maturity Models
				Evolution of CMMI
				Coverage of the Bodies of Knowledge
				Selecting Disciplines
				Resolving Different Approaches of CMMs
				Choosing a Representation
				Choosing Your Approach to Process Improvement
				The Advantages of CMMI
			Chapter 2.  Process Area Components
				Required, Expected, and Informative Components
				Components Associated with Part Two
				Supporting Informative Components
				Numbering Scheme
				Typographical Conventions
			Chapter 3.  Process Institutionalization
				Overview
				Process Institutionalization
				Generic Goals and Generic Practices
				Applying Generic Practices
				Process Areas That Support Generic Practices
			Chapter 4.  Relationships Among Process Areas
				Four Categories of CMMI Process Areas
				Process Management
				Project Management
				Engineering
				Support
			Chapter 5.  Tying It All Together
				Understanding Levels
				Structures of the Continuous and Staged Representations
				Understanding Capability Levels
				Understanding Maturity Levels
				Process Areas
				Specific Practices
				Generic Goals and Practices
				Representation Comparison
				Equivalent Staging
			Chapter 6.  Using CMMI Models
				Interpreting CMMI Models
				Appraisals and Benchmarking
				Adopting CMMI
				Model Tailoring
				Appraisal Considerations
			Chapter 7.  CMMI Case Study: United Space Alliance, LLC
				Background
				CMMI Case Study Activity
				The Initiating Phase
				Project Selection
				CMMI Model Selection and Scope
				CMMI Training
				CMMI Supplemental Resources
				The Diagnosing Phase
				CMMI Model Results
				Engineering Process Areas
				Project Management Process Areas
				Process Management Process Areas
				Support Process Areas
				Lessons Learned
				Interpretation Issues
				Next Steps
		Part Two.  The Process Areas
			Causal Analysis and Resolution: A Support Process Area at Maturity Level 5
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Configuration Management: A Support Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			DEcision Analysis and Resolution: A Support Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Integrated Project Management: A Project Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Integrated Supplier Management: A Project Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Integrated Teaming: A Project Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Measurement and Analysis: A Support Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Organizational Environment for Integration: A Support Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Organizational Innovation and Deployment: A Process Management Process Area at Maturity Level 5
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Organizational Process Definition: A Process Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Organizational Process Focus: A Process Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
			Organizational Process Performance: A Process Management Process Area at Maturity Level 4
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Organizational Training: A Process Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Product Integration: An Engineering Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Project Monitoring and Control: A Project Management Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Project Planning: A Project Management Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Process and Product Quality Assurance: A Support Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Quantitative Project Management: A Project Management Process Area at Maturity Level 4
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Requirements Development: An Engineering Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Requirements Management: An Engineering Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Risk Management: A Project Management Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Supplier Agreement Management: A Project Management Process Area at Maturity Level 2
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Technical Solution: An Engineering Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Validation: An Engineering Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
			Verification: An Engineering Process Area at Maturity Level 3
				Purpose
				Introductory Notes
				Related Process Areas
				Specific Practices by Goal
				Generic Practices by Goal
				Commitment to Perform
				Ability to Perform
				Directing Implementation
				Verifying Implementation
				Ability to Perform
				Directing Implementation
		Part Three.  The Appendices and Glossary
			Appendix A.  References
				Publicly Available Sources
				Regularly Updated Sources
			Appendix B.  Acronyms
			Appendix C.  CMMI Project Participants
				Product Team
				Sponsors
				Steering Group
				Configuration Control Board
				Stakeholders/Reviewers
			Glossary