Index
[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [Y] [Z] |
Internet Annoyances: How to Fix the Most Annoying Things about Going Online
ISBN: 0596007353
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 89
Pages: 89
Authors: Preston Gralla
- Chapter V Consumer Complaint Behavior in the Online Environment
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability