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How to Use This Book and CD

How to Use This Book and CD

This book includes several features that will make studying for the Network+ exam easier. At the beginning of the book (right after this introduction, in fact) is an assessment test that you can use to check your readiness for the actual exam. Take this exam before you start reading the book. It will help you to determine the areas you may need to brush up on. You can then focus on these areas while reading the book. The answers to this test appear on a separate page after the last question. Each answer also includes an explanation and a note telling you in which chapter this material appears.

In addition, there are review questions at the end of each chapter. As you finish each chapter, answer the questions and then check your answers, which appear on the page after the last question. You can go back and reread the section in the chapter that deals with each question you got wrong to ensure that you know your stuff.

On the CD-ROM that is included with this book, there are several extras you can use to bolster your exam readiness:

Electronic Flashcards   You can use these 150 flashcard-style questions to review your knowledge of Network+ concepts not only on your PC, but also on your handheld devices. You can download the questions right into your Palm device for quick and convenient reviewing anytime , anywhere , without your PC!

Test Engine   This portion of the CD-ROM includes all of the questions that appear in this book: the assessment questions at the end of this introduction, all of the chapter review questions, and four bonus exams.

Full Text of the Book in PDF   If you are going to travel but still need to study for the Network+ exam—and you have a laptop with a CD-ROM drive—you can take this entire book with you on the CD-ROM. This book is in PDF (Adobe Acrobat) format so it can be easily read on any computer.

Network+ Virtual Lab   The CD-ROM bound in the front of this book is the most powerful practical tool in the market today. It will allow you to create a virtual network and work with simulated devices such as routers, switches, and server and client hardware. Also included are hands-on labs with dozens of review questions. Complete instructions are included on a PDF version of the Network+ Virtual Lab manual and readme file found on the CD-ROM.

Note 

System Requirements for the Virtual Lab Include: Internet Explorer 4.0 or later, Pentium 133 (Pentium II 266 or higher recommended), 32 MB of RAM (64 MB recommended), Windows 95, 98, ME, NT (SP3 or higher), 2000 or XP, 25 MB of free hard-disk space, 8x CD-ROM Drive, a Mouse or other pointing device.


Exam Objectives

In this section, we are going to look at the objectives that the Network+ exam is designed to test. These objectives were developed by a group of networking- industry professionals through the use of an industry-wide job task analysis. CompTIA asked groups of IT professionals to fill out a survey rating the skills they felt were important in their job. The results were grouped into objectives for the exam. Each of these objectives is divided into four domains. The following table indicates the extent to which they are represented in the actual examination.

Network+ Certification Domain Areas

% of Examination

1.0 Media & Topologies

20%

2.0 Protocols & Standards

25%

3.0 Network Implementation

23%

4.0 Network Support

32%

Total

100%

This section includes the outline of the exam objectives for the Network+ exam and the weighting of each objective category.

Warning 

The objectives and weighting percentages given in this section can change at any time. Check CompTIA’s website at www.comptia.org for a list of the most current objectives.

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Domain 1.0 Media and Topologies (20%)

The objectives for this domain are as follows :

1.1 Recognize the following logical or physical network topologies given a schematic diagram or description (3%):

  • Star/hierarchical

  • Bus

  • Mesh

  • Ring

  • Wireless

1.2 Specify the main features of 802.2 (LLC), 802.3 (Ethernet), 802.5 (Token Ring), 802.11b (wireless), and FDDI networking technologies, including (3%):

  • Speed

  • Access

  • Method

  • Topology

  • Media

1.3 Specify the characteristics (e.g., speed, length, topology, cable type, etc.) of the following (3%):

  • 802.3 (Ethernet) standards

  • 10BaseT

  • 100BaseTX

  • 10Base2

  • 10Base5

  • 100BaseFX

  • Gigabit Ethernet

1.4 Recognize the following media connectors and/or describe their uses (3%):

  • RJ-11

  • RJ-45

  • AUI

  • BNC

  • ST

  • SC

1.5 Choose the appropriate media type and connectors to add a client to an existing network. (3%)

1.6 Identify the purpose, features, and functions of the following network components (5%):

  • Hubs

  • Switches

  • Bridges

  • Routers

  • Gateways

  • CSU/DSU

  • Network interface cards/ISDN adapters/system area network cards

  • Wireless access points

  • Modems

Domain 2.0 Protocols and Standards (25%)

The objectives for this domain are as follows:

2.1 Given an example, identify a MAC address. (1%)

2.2 Identify the seven layers of the OSI model and their functions. (2%)

2.3 Differentiate between the following network protocols in terms of routing, addressing schemes, interoperability, and naming conventions (2%):

  • TCP/IP

  • IPX/SPX

  • NetBEUI

  • AppleTalk

2.4 Identify the OSI layers at which the following network components operate (2%):

  • Hubs

  • Switches

  • Bridges

  • Routers

  • Network interface cards

2.5 Define the purpose, function and/or use of the following protocols within TCP/IP (2%):

  • IP

  • TCP

  • UDP

  • FTP

  • TFTP

  • SMTP

  • HTTP

  • HTTPS

  • POP3/IMAP4

  • Telnet

  • ICMP

  • ARP

  • NTP

2.6 Define the function of TCP/UDP ports. Identify well-known ports. (2%)

2.7 Identify the purpose of the following network services: DHCP/ bootp, DNS, NAT/ICS, WINS, and SNMP. (2%)

2.8 Identify IP addresses (Ipv4, Ipv6) and their default subnet masks. (2%)

2.9 Identify the purpose of subnetting and default gateways. (2%)

2.10 Identify the differences between public vs. private networks. (2%)

2.11 Identify the basic characteristics (e.g., speed, capacity, media) of the following WAN technologies. (2%)

  • Packet switching vs. circuit switching

  • ISDN

  • FDDI

  • ATM

  • Frame relay

  • SONET/SDH

  • T1/E1

  • T3/E3

  • Oc- x

2.12 Define the function of the following remote access protocols and services (2%):

  • RAS

  • PPP

  • PPTP

  • ICA

2.13 Identify the following security protocols and describe their purpose and function (2%):

  • IPSec

  • L2TP

  • SSL

  • Kerberos

Domain 3.0 Network Implementation (24%)

The objectives for this domain are as follows:

3.1 Identify the basic capabilities (i.e. client support, interoperability, authentication, file and print services, application support, and security) of the following server operating systems (4%):

  • Unix/Linux

  • NetWare

  • Windows

  • Macintosh

3.2 Identify the basic capabilities of client workstations (i.e., client connectivity, local security mechanisms, and authentication).

3.3 Identify the main characteristics of VLANs. (2%)

3.4 Identify the main characteristics of network attached storage. (2%)

3.5 Identify the purpose and characteristics of fault tolerance. (2%)

3.6 Identify the purpose and characteristics of disaster recovery. (2%)

3.7 Given a remote connectivity scenario (e.g., IP, IPX, dial-up, PPPoE, authentication, physical connectivity, etc.), configure the connection. (2%)

3.8 Identify the purpose, benefits, and characteristics of using a firewall. (2%)

3.9 Identify the purpose, benefits, and characteristics of using a proxy. (2%)

3.10 Given a scenario, predict the impact of a particular security implementation on network functionality (e.g., blocking port numbers , encryption, etc.). (2%)

3.11 Given a network configuration, select the appropriate NIC and network configuration settings (DHCP, DNS, WINS, protocols, NetBIOS/host name , etc.). (2%)

Domain 4.0 Network Support (32%)

The objectives for this domain are as follows:

4.1 Given a troubleshooting scenario, select the appropriate TCP/IP utility from among the following (3%):

  • Tracert

  • Ping

  • ARP

  • Netstat

  • Nbstat

  • Ipconfig/Ifconfig

  • Winipcfg

  • Nslookup

4.2 Given a troubleshooting scenario involving a small office/home office network failure (e.g., xDSL, cable, home satellite, wireless, POTS), identify the cause of the failure. (2%)

4.3 Given a troubleshooting scenario involving a remote connectivity problem (e.g., authentication failure, protocol configuration, physical connectivity), identify the cause of the problem. (2%)

4.4 Given specific parameters, configure a client to connect to the following servers (2%):

  • Unix/Linux

  • NetWare

  • Windows

  • Macintosh

4.5 Given a wiring task, select the appropriate tool (e.g., wire crimper , media tester/certifier, punchdown tool, tone generator, optical tester, etc.). (2%)

4.6 Given a network scenario, interpret visual indicators (e.g., link lights, collision lights, etc.) to determine the nature of the problem. (2%)

4.7 Given output from a diagnostic utility (e.g., tracert, ping, ipconfig, etc.), identify the utility and interpret the output. (2%)

4.8 Given a scenario, predict the impact of modifying, adding, or removing network services (e.g., DHCP, DNS, WINS, etc.) on network resources and users. (2%)

4.9 Given a network problem scenario, select an appropriate course of action based on a general troubleshooting strategy. This strategy includes the following steps (4%):

  1. Establish the symptoms.

  2. Identify the affected area.

  3. Establish what has changed.

  4. Select the most probable cause.

  5. Implement a solution.

  6. Test the result.

  7. Recognize the potential effects of the solution.

  8. Document the solution.

4.10 Given a troubleshooting scenario involving a network with a particular physical topology (i.e., bus, star/hierarchical, mesh, ring, and wireless) and including a network diagram, identify the network area affected and the cause of the problem. (3%)

4.11 Given a network troubleshooting scenario involving a client connectivity problem (e.g., incorrect protocol/client software/authentication configuration, or insufficient rights/permission), identify the cause of the problem. (5%)

4.12 Given a network troubleshooting scenario involving a wiring/ infrastructure problem, identify the cause of the problem (e.g., bad media, interference, network hardware). (3%)