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Barlow, John Perry, 340–341
Boni, William C., xix-xxi, 99–100
BookTV, 10
Boyd, John R., 4, 349–350
Bush, George, 66
Business environment
changes in, 27–32
communicating with management, 33–39
creating competitive advantage, 39
need to understand, 32–33
Business information, 170, 171, 173
Business managers, 40–45
Business plans
annual, 85–86, 120–123
strategic, 83–84, 114–115, 117–118
tactical, 84–85, 118–120
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