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As part of its commitment to applied learning, The Hands-On Project Office provides a project management office (PMO) tool box. Found online at http://www.crcpress.com/e_products/downloads/download.asp?cat_no=AU1991, the complete eTool Box includes electronic versions of the templates, business models, and process workflows discussed in this book. In addition, you will find examples of the application of key tools in real-life IT management settings. For your convenience, some of the key tools also appear in the following appendices for easy reference when reviewing the text.
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