Tracking Activities with Contacts

A powerful feature in Outlook is the ability to track your activities associated with each contact. You can create a journal entry to track the length of time you spend dealing with a contact, and you can take notes during this entry. You can also schedule meetings with a contact and assign tasks to a contact. All journal entries, meetings, and tasks associated with a contact appear on the Activities tab in the Contact dialog box. Journal entries are handy for tracking the amount of time you spend dealing with a contact, and for taking notes about that contact. To associate a journal entry with a contact, you select the contact, and then click New Journal Entry For Contact from the Actions menu.

Create a Journal Entry for a Contact

In the Contacts folder, click a contact to select it.

Click the Actions menu, and then click New Journal Entry For Contact.

TIMESAVER Right-click the contact, and then click New Journal Entry For Contact on the shortcut menu.

Click Start Timer to start the timer.

Click in the message box, and then type notes about the contact.

Click Pause Timer to stop the timer.

Click the Save And Close button.