Chapter 11: Infrastructure and Policy Frameworks for the Support of Intelligent Enterprises: The Singapore Experience

Leo Tan Wee Hin
Nanyang Technological University, Singapore and Singapore National Academy of Science, Singapore

R. Subramaniam
Nanyang Technological University, Singapore and Singapore National Academy of Science, Singapore

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Abstract

Singapore has put in place an advanced broadband telecommunications infrastructure in both the landline and wireless domains to support the growth of intelligent enterprises in the new economy. A pro-business environment modeled on a slew of policy frameworks, the presence of an e-government, and the entrenching of a transparent e-commerce ecosystem, have led to the rise of intelligent enterprises as well as encouraged other businesses to re-engineer various aspects of their operations to tap new business opportunities and improve their operational efficiencies. M-commerce initiatives are also helping to fuel the growth of online commerce. The need for state intervention to drive growth and applications has been found to be very important.