Index_Y-Z
Tools for Team Leadership: Delivering the X-Factor in Team eXcellence
ISBN: 0891063862
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 137
Pages: 137
Authors: Gregory E. Huszczo
- Chapter V Consumer Complaint Behavior in the Online Environment
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XIV Product Catalog and Shopping Cart Effective Design
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability
- Chapter XVII Internet Markets and E-Loyalty