What Doesn t Work


What Doesn’t Work

  • Email blasts to unknown (and angry) people to get them to buy legitimate products.

  • Direct mail promoting low-margin products.

  • Database marketing for packaged goods.

  • Customer communications programs without the use of a control group. You cannot prove that they have done any good.

  • Trying to get your name eliminated from unsolicited email commercials.




The Customer Loyalty Solution. What Works (and What Doesn't in Customer Loyalty Programs)
The Customer Loyalty Solution : What Works (and What Doesnt) in Customer Loyalty Programs
ISBN: 0071363661
EAN: 2147483647
Year: 2002
Pages: 226

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