Preface

This book is intended to suggest and explore the various aspects of a total software quality system. It identifies the 10 basic elements of the software quality system and shows how each fits into the total picture of software quality management.

The subject matter is presented at a high level and is suitable for managers and engineers as an introduction to a software quality program. The audience for this book includes those who have been charged with the responsibility of creating and implementing a total software quality system in their organization. It also will be of use to those who need an overview of a total software quality framework. Individuals who have some parts of a system in place, such as a configuration management system or a standards program, and want to go forth with a full software quality effort also will find this text of interest.

The book delineates the elements of a total software quality system, explains briefly what comprises each element, and discusses the role of the software quality practitioner with respect to each element. It shows how the full set of elements interacts and how to integrate the elements to form the whole software quality system.