index_Q

Q

Quality

definition, 3, 97

cost, 108–9

Quality assurance, 3, 97–98

Quality Assurance Institute, 242

Quality assurance practitioner, 4

defect analysis role, 99, 100, 108, 114, 115

maintenance risk role, 197

safety role, 189

testing role, 74, 199

Quality charter, 229, 263–67

Quality control, 4, 51, 97–98

Quality control practitioner, 4

maintenance risk role, 197

testing role, 74, 77, 199

Quality management, 4

Quality management charter, 229, 263–67

Quality practitioner, 4

Quality risk, 196

Quality tools, 115–23

Questionable results, 13