Lepore, Dawn. "Are CIO's Obsolete?" HSB Working Knowledge , October 23, 2000. [Online: http://hbsworkingknowledge.hbs.edu/item.jhtml?id=1748&t=operations&sid=1749&pid=0]
Poe, Jonathan. "The Negative Impact of Failed IT Initiatives." META Group Research Note section, February 1, 2002. [Online: http://www.metagroup.com/metabits/mbDl0509.html]
