Index_P

P

Pairwise comparison mechanism, 497–498, 498

Paper-based approaches

information systems, 107

life cycle solution, 33

methodology platform, 15, 33

tools, 59

Papers and presentations, 129

Participation

customer relationships, 541–543, 604

vendors and contractors, 574–576

Partnerships

customers, 605

industry, 217

vendors and contractors, 570

Path development, 300–315

Payments, contracts and agreements, 555, 585–586

PDA, see Personal digital assistant (PDA) approach

Peer reviews, 409, 498–499, 499

Performance

auditing, 422–424, 433–434

business performance, 608–610

contracts and agreements, 554–556, 584, 586–587

evaluation, tools, 65–67

guidance, assessment, 266

management, 554–556

mentoring, 381

methodology maturity, 44–46

metrics, 88–91, 94–95

monitoring, team, 345–348

oversight responsibility, 160, 613

points, auditing, 433–434

portfolio management, 489–490, 518–519, 520–521

requirements, 88–91

resource management, 265–267

review plan, 123

smaller PMOs, 96

standards and metrics, 80–81, 88–91, 96

vendors and contractors, 572, 582–590, 587–590

Personal digital assistant (PDA) approach, 60, 107

Personal progress reviews, 316

Personnel, see Resource management; Staff

Planning phases, see also Plans

auditing, 424–425, 436

business performance, 599

career development, 305

contracts and agreements, 551–554

life cycle solution, 26, 26, 28–30

performance guidance, 266

portfolio management, 520

project recovery, 465–467

standards implementation, 82–83

tools, 51

Planning support, see also Planning support function model; Plans

basics, xviii, 383–384

business environment interface, 385

competency continuum, 385–386, 387

project environment interface, 384–385

smaller PMOs, 413–414

Planning support function model

adjunct planning support, 405–413

basics, 386–388

capability, 395

collaboration, 400–402

content guidance, 411–412

contributions, 398–399

distribution of plan, 412

establishment, 388–400

estimates, 390–391

evaluation, 396–400

facilitation support, 394–396, 412–413

follow-up, 403–405

guidance materials, 389–390

modifications, 412

plan distribution, 412

procedures, 395–396

process, 388–394, 397–398

risk assessment, 391–393

sessions, 400–401

support plans, 393–394

tools, 388–394

work plan, 390, 402–403

Plans, 123–124, 408–410, see also specific type of plan

Platforms, 14–17, 33–35

PMBOK, see A Guide to the Project Management Book of Knowledge (PMBOK )

PMIS, see Project management information system (PMIS)

PMO, see Project management office (PMO)

Policies

basics, 149

guidance preparation, 151–153

library, 128

needs, 149–150

portfolio management, 503

senior management support, 150–151

Portals, knowledge management, 129

Portfolio management

basics, xviii, 479

business environment interface, 480–481

business performance, 600

competency continuum, 481, 482, 483

knowledge management, 118, 124, 132

metrics, 92

oversight responsibility, 160

planning support, 409

project environment interface, 480

project recovery, 460

smaller PMOs, 530–531

Portfolio management function model

assessment, 528–530

assumptions and constraints, 508–509

attrition management, 526–530

balanced-scorecard mechanism, 495–496, 496

basics, 483, 484

business perspective, 487–488

business plan, 506–510, 520

close out phase, 527–528

continuation decision, 524

customer satisfaction, 529–530

definition of project, 507

establishment, 483–504

executive review board, 500

financial elements, 488–489, 492, 494

funding, 516, 517

gateway reviews, 518, 519–524

integration and expansion, 510, 515–517

manager, 501

new project classification mechanism, 491–492, 493

nonumerical perspective, 490–491

opportunities, 506–507

pairwise comparison mechanism, 497–498, 498

peer/oversight committee review mechanism, 498–499, 499

performance, 489–490, 518–519, 520–521

position and priority, 516–517, 524

project manager, 502–503

project sponsor, 502

rank-order matrix mechanism, 496–497, 497

resources, 507, 521–524

reviews, 517–526

risks, 509

roles, 499–503

screening of projects, 504, 505–506

selection process, 486–499, 504–516

staffing plan, 510–514

strategy validation and assessment, 485–486, 486, 528–529

support plan, 503–504

team members, 500–501

utilization, 512–513

work elements, 507–509

Portfolio manager, 501

Position descriptions and qualifications, 311–313

Position placement, 516–517, 524

Position transition training, 313–315

Postcontract activities, 557, 559

Postproject activities, 425–426, 559, 561

Postscripts for smaller PMOs, see Smaller PMOs

Practice guide, 25

Practice management

basics, xvi, xviii–xix

business performance, 616–617

knowledge management, 99–133

methodology, 3–48

standards and metrics, 69–97

tools, 49–67

Practices, see also Current practices

analysis, assessment findings, 22

corrective actions, 95–96

current, 9, 19–23

development, 31–32

mentoring, 361

policy guidance preparation, 152

smaller PMOs, 96

standards implementation, 75–76

Preferred standards, implementation, 81–83

Preparation

auditing, 435–437

business case, 28

customer proposal, 29

executive control board, 161

mentoring, 377–379, 380

policy guidance, 152

Preproject audit, 424–425

Preproposal conferences, 579

Presentations

library, 129

planning support, 404

proposals, 546

Web-based, 113

Presubmittal meetings, proposals, 546

Preworkshop conferences, 401

Pricing arrangements, 577, 588

Primary project management audits, 421–427

Priority, portfolio management, 516–517

Problem areas, project recovery, 452–456

Processes

business, metrics, 87

content, auditing, 426

guide, life cycle solution, 24–25

implementation, team development, 336

improvement metrics, 86–88

knowledge management, 110–111

life cycle solution, 25–26, 26

mentoring, 379–380

planning support, 388–394, 397–398

PMO support, metrics, 88

project recovery, 473–474

resource management, metrics, 87

smaller PMOs, 47–48

technical, metrics, 86–87

Procurement management plan, 123, 409

Procurement managers, 53

Product life cycle plan, 409

Product/service quality, 81, 487

Professional development, see also Career development function model; Certification; Mentoring; Training and education

career development, 301–304, 305–311, 322–323

team development, 342

training, 279, 284

Program director, 310

Program manager, 210, 310

Progress reports, 124, 305, see also Reports

Project administrator, 307

Project assistant, 307

Project auditing, see Auditing

Project business analyst, 307

Project coordinator, 307

Project environment interface

assessment, 166

auditing, 416–417

basics, xx

business performance, 594

career development, 296–297, 305

customer relationships, 534

facilities and equipment support, 222–223

governance, project, 138–139

knowledge management, 100–101

mentoring, 354–356

methodology, 4–5

organization and structure, 188

portfolio management, 480

project recovery, 446

resource management, 250

standards and metrics, 70–71

team development, 326

tools, 50–52

training and education, 272

vendors and contractors, 566

Project executive, 97, see also Executives

Project governance, see Governance

Project knowledge management, see Knowledge management

Project knowledge management function model

archive and reference library management, 114–117

basics, 104, 104–105

collaboration, 111–114, 126

content introduction, 120–121

contract documentation, 125–126

documentation, 108–110, 124–126

executive dashboard, 118, 126–127

framework establishment, 105–117

hardware and software configuration, 118–119

implementation, 122

information management, 106–108

library construction, 128–129

meetings, 126

on-line collaboration, 129–131

process management, 110–111

project management information system, 122–126

project plans, 122–124

reports, 124

system introduction, 117–121

technical plans and documentation, 125

tools and techniques, 131–132

user interfaces, 120

Project leader, 308

Project management

application, methodology platform, 16–17

auditing, 421–422

capability assessment, 174

career development, 306, 315–318, 319–322

competency, 145, 170, 277

customer satisfaction, 603–605

director, 311

knowledge management integration, 118

mentoring, 335, 375–379

practices, 31–32

review, team development, 331

training, 283, 289–290

vice president, 311

Project Management Book of Knowledge (PMBOK ), A Guide to, 3, 320

Project Management Capability Test (PCT), 320

Project management information system (PMIS), 102, 122–126

Project Management Institute (PMI), 320

Project management methodology, see Methodology

Project management office (PMO), see also Organization and structure

basics, xvii, xx–xxi

business performance, 615–623

customer satisfaction, 558

director, 212, 310

functions, xv–xvii, xviii–xix

information users, 106

leader identification, 147

mentoring, 371–372

prescribed tools, 58–59

recognition, 197

resource provider identification, 256

staffing, 258

standards and metrics, 97

Project Management Professional (PMP) certification, 320

Project management tools, see Tools

Project manager

auditing, 430

authority, 156–158

career development, 304, 309

direct alignment, 201–202

indirect alignment, 200–201

information users, 106

leadership training, 349

mentoring, 355

oversight analysis, 589

portfolio management, 502–503, 507

project initiation phase, 28

project recovery, 456, 458, 460–462

promotion of training program, 288

stakeholder participation, 210–211, 214, 216

standards and metrics, 97

training, 38, 279

transition, 40

Project office competency continuum

assessment, 168, 169

auditing, 418, 419

basics, viii–ix, ix

business performance, 595, 596

career development, 298, 299

customer relationships, 535, 536, 537

facilities and equipment support, 224, 225

governance, 140, 141

knowledge management, 102, 103

mentoring, 357, 358

methodology, 6, 7

organization and structure, 189, 190

planning support, 386, 387

portfolio management, 481, 482

project recovery, 447, 448

resource management, 252, 253

team development, 327, 328

tools, 54, 55

Project organization plan, 409

Project planning, see Planning phases

Project plans, see also Plans

implementation transition, 41–42

knowledge management, 129

methodology implementation, 35–39

PMIS, 122–124

preparation, project planning phase, 29

Project portfolio management, see Portfolio management

Project recovery, see Recovery, project

Project sponsor

information users, 106

portfolio management, 502, 507

project recovery, 458

stakeholder participation, 211

standards and metrics, 97

Project technical staff member, 308

Promotion of training program, 288–289

Promotion planning, 39

Property sales, facilities, 239

Proposals

awarding contract, 581

basics, 544

best offers, 580

bidder inquiries and questions, 579

business solution, 545

debriefing, 581

discussions, 580

distribution of responses, 579

evaluation, 579–580

final offers, 580

internal requisition material, 578

knowledge management, 125

management solution, 545

negotiations, 581

opportunity qualification, 544

optional actions, 579

preparation, 545–546

preproposal conferences, 579

response distribution, 579

selection, 581

site survey, 579

solicitation, 578–579

submittal, 546–547

technical solution, 545

vendors and contractors, 578–581

Proprietary data, 555–556

Prospectus review, 494

Prot g s, see Mentoring

Provider identification, 255–256

Public training resources, 282

Purchasing, 234, see also Leasing; Make-or-buy plans

Purpose, 161, 335–336, 411