Business Environment Interface Concepts

It is a generally accepted perspective that troubled projects are not the result of one single problem but, rather, are a combination of multiple neglected indicators of poor project performance. To that end, the need for project recovery warrants an examination of contributing processes and practices that could span the involvement of other business units within the relevant organization. The PMO plays an important role in collaborating such an investigation across business units, as well as recommending or otherwise facilitating remedies for any adverse factors uncovered outside the immediate project management environment.

The PMO also can facilitate senior management and business unit understanding of the problems encountered by project managers, serving as a representative of the project management environment. It will ensure that a professional examination of troubled projects is undertaken and that accurate information about troubled projects and their causes is conveyed to the business environment. In turn, the PMO is centrally positioned to receive and implement executive and senior manager guidance regarding the initiation and conduct of project recovery activities.