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jargon 34
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know-how 20, 34
know-what 20
knowledge as information 16
knowledge as object 16
knowledge as reasoning 21
knowledge base 9, 83
knowledge engineering 9
knowledge management (KM) 5, 158
knowledge management system (KMS) 10
knowledge repository 61
knowledge workers 4
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language 11, 34, 98
language differences 68
learning 8
learning and knowledge creation 15
legitimation 37, 72, 99, 126, 147
local area network (LAN) 122
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marginals 95
measurement 16
media 29, 105, 151
mental model 8, 11
motivation 79, 131, 146, 161
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narration 39, 43
national community 34
NetMeeting 82
network enterprise 4, 68
networked communication media 4
new knowledge 43
newcomers 125
newsletter list 142
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occupational community 34
ontologies 9
optical character recognition (OCR) 85
outsourcing 1, 7, 25, 44
overhead projector (OHP) 122
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participation 36, 135, 148, 160
participation duality 98, 159
participation in communities 22
patents 5, 9
perceptual copresence 73
peripherality 38, 148
personal computer (PC) 82
physical
physically distributed environment 108
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real virtuality 12
regeneration 42, 44
reification duality 159
relationship decay 132
relationships 42
repositories 31
representation propagation 155
representational
representational view 20, 26
representations 27
resource knowledge 19
resourcing 86
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shared artefact 116, 141, 154, 159
shared background 98
shared domain language 73
shared language 98
sharing 168
shoptalk 34
social aspect 164
social awareness 107
social barriers 12
social issues 98, 151
social participation 50
sociology 66
soft knowledge 24, 26, 158
stories 19, 145, 160
strong relationships 160
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tacit knowledge 2, 17
task focus 136
technical terminology 34
tele-conferencing 68
temporal peripherality 167
trademarks 5, 9
transactive knowledge 19
trust 73, 162
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undirected research 144
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vertical team meeting 84
vertical
video or audio conference 144
video-conferencing 48, 68
virtual CoP 72
Virtual Environments (VEs) 66, 74, 167
virtual teams 66
voice mail 68
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