Going Virtual: Distributed Communities in Practice - page 62


Index

J

jargon 34



Index

K

know-how 20, 34

know-what 20

knowledge as information 16

knowledge as object 16

knowledge as reasoning 21

knowledge base 9, 83

knowledge engineering 9

knowledge management (KM) 5, 158

knowledge management system (KMS) 10

knowledge repository 61

knowledge workers 4



Index

L

language 11, 34, 98

language differences 68

learning 8

learning and knowledge creation 15

legitimate peripheral participation (LPP) 36, 42, 98

legitimation 37, 72, 99, 126, 147

local area network (LAN) 122



Index

M

marginals 95

measurement 16

media 29, 105, 151

mental model 8, 11

motivation 79, 131, 146, 161



Index

N

narration 39, 43

national community 34

NetMeeting 82

network enterprise 4, 68

networked communication media 4

new knowledge 43

newcomers 125

newsletter list 142



Index

O

occupational community 34

ontologies 9

opportunistic communication 107

optical character recognition (OCR) 85

outsourcing 1, 7, 25, 44

overhead projector (OHP) 122



Index

P-Q

participation 36, 135, 148, 160

participation duality 98, 159

participation in communities 22

patents 5, 9

perceptual copresence 73

peripherality 38, 148

personal computer (PC) 82

physical artefacts 26

physically distributed environment 108



Index

R

real virtuality 12

regeneration 42, 44

reification 50, 74, 98, 160

reification duality 159

relationship decay 132

relationships 42

repositories 31

representation propagation 155

representational artefacts 29

representational view 20, 26

representations 27

resource knowledge 19

resourcing 86



Index

S

self-knowledge 19

shared artefact 116, 141, 154, 159

shared background 98

shared domain language 73

shared language 98

sharing 168

shoptalk 34

social aspect 164

social awareness 107

social barriers 12

social issues 98, 151

social participation 50

socialization 35

sociology 66

soft knowledge 24, 26, 158

stories 19, 145, 160

strong relationships 160



Index

T

tacit knowledge 2, 17

task focus 136

technical terminology 34

tele-conferencing 68

temporal peripherality 167

trademarks 5, 9

transactive knowledge 19

trust 73, 162



Index

U

undirected research 144

unspoken conventions of the community 45



Index

V

vertical team meeting 84

vertical teams 113

video or audio conference 144

video-conferencing 48, 68

virtual CoP 72

Virtual Environments (VEs) 66, 74, 167

virtual teams 66

voice mail 68