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See the Bibliography for common references that pertain to the performance, scalability, and performance of high-volume Web sites.
References specific to this chapter:
Arnold O. Allen, Probability, Statistics, and Queuing Theory with Computer Science Applications, 1978 by Academic Press, Inc.
Stacey Joines, Ruth Willenborg, Ken Hygh, Performance Analysis for Java™ Web Sites, 2003 by Pearson Education, Inc.
Leonard Kleinrock, Queueing Systems, Volume 2: Computer Applications, 1976 by John Wiley and Sons, Inc.
M. Ajmone Marsan, G. Balbo, G. Conte, Performance Models of Mutiprocessor Systems, 1986 by The Massachusetts Institute of Technology
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