1: | Why are interviews important? |
2: | What problem can arise when you conduct an interview with a large number of people? |
3: | What is the primary reason for conducting separate interviews with users and management? |
4: | True or False: You'll commonly use closed questions in your interviews. |
5: | What kind of responses should you try to evoke from the interview participants ? |
6: | What is the single most important guideline for every interview you conduct? |
7: | What is a mission statement ? |
8: | State two characteristics of a well-written mission statement. |
9: | True or False: You need not learn about the organization in order to compose a mission statement. |
10: | When is your mission statement complete? |
11: | What is a mission objective? |
12: | State two characteristics of a well-written mission objective. |
13: | True or False: You should interview users and management to help you define mission objectives. |
14: | How does the staff's daily work relate to the mission objectives? |
15: | True or False: A mission objective can describe more than one task. |
16: | State two ways that a mission objective can be derived from a response. |
17: | When is a mission objective complete? |
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