O
online collaboration, 167
operating systems, platform wars, 255-256
operations and support phase in SDLC, 349-351
Optimizing operational level in CMM, 292
order of magnitude estimates, 74, 142
organization management, 13
organizational interfaces, 168
organizational planning, 166-172
comprehensive review of, 326
project interfaces, 168
project organization chart, 171, 172
roles and responsibilities, 170-171
staffing management plan, 171-172
organizational structure impacts, 19-22
functional organization, 19-20, 20
matrix organization, 20, 21
projectized organization, 21, 21-22
organizing and writing project plan, 214-215