Table of Contents


book cover
Switching to VoIP
By Theodore  Wallingford
...............................................
Publisher: O'Reilly
Pub Date: June 2005
ISBN: 0-596-00868-6
Pages: 502
 



Table of Contents    Index

      Copyright
      dedication  Dedication
      Foreword
      Preface
        Audience
        Assumptions Made in This Book
        Conventions
        Where to Get More
        Safari Enabled
        How to Contact Us
        Acknowledgments
          Chapter 1.   Voice and Data: Two Separate Worlds?
        Section 1.1.   The PSTN
        Section 1.2.   Key Systems and PBXs
        Section 1.3.   Limits of Traditional Telephony
        Section 1.4.   VoIP in the Home
        Section 1.5.   VoIP in Business
        Section 1.6.   VoIP's Changing Reputation
        Section 1.7.   Key Issues: Voice and Data: Two Separate Worlds
          Chapter 2.   Voice over Data: Many Conversations, One Network
        Section 2.1.   VoIP or IP Telephony
        Section 2.2.   Distributed Versus Mainframe
        Section 2.3.   Key Issues: Voice over Data: Many Conversations, One Network
          Chapter 3.   Linux as a PBX
        Section 3.1.   Free Telephony Software
        Section 3.2.   Installing Legacy Interface Cards
        Section 3.3.   Compiling and Installing Asterisk
        Section 3.4.   Monitoring Asterisk
        Section 3.5.   Key Issues: Linux as a PBX
          Chapter 4.   Circuit-Switched Telephony
        Section 4.1.   Regulation and Organization of the PSTN
        Section 4.2.   Components of the PSTN
        Section 4.3.   Customer Premises Equipment
        Section 4.4.   Time Division Multiplexing
        Section 4.5.   Point-to-Point Trunking
        Section 4.6.   Legacy Endpoints
        Section 4.7.   Dial-Plan and PBX Design
        Section 4.8.   Key Issues: Circuit-Switched Telephony
          Chapter 5.   Enterprise Telephony Applications
        Section 5.1.   Application Terminology
        Section 5.2.   Basic Call Handling
        Section 5.3.   Administrative Applications
        Section 5.4.   Messaging Applications
        Section 5.6.   Advanced Call-Handling Applications
        Section 5.7.   CTI Applications
        Section 5.8.   Key Issues: Telephony Applications
          Chapter 6.   Replacing the Voice Circuit with VoIP
        Section 6.1.   The "Dumb" Transport
        Section 6.2.   Voice Channels
        Section 6.3.   Project 6.1. Set Up Custom Codec Selection and Enable an Independent Call Path
        Section 6.4.   Key Issues: Replacing the Voice Circuit with VoIP
          Chapter 7.   Replacing Call Signaling with VoIP
        Section 7.1.   VoIP Signaling Protocols
        Section 7.2.   H.323
        Section 7.3.   SIP
        Section 7.4.   IAX
        Section 7.5.   MGCP
        Section 7.6.   Cisco SCCP
        Section 7.7.   Heterogeneous Signaling
        Section 7.8.   Key Issues: Replacing Call Signaling with VoIP
          Chapter 8.   VoIP Readiness
        Section 8.1.   Assessing VoIP Readiness
        Section 8.2.   Business Environment
        Section 8.3.   Network Environment
        Section 8.4.   Implementation Plan
        Section 8.5.   Key Issues: VoIP Readiness
          Chapter 9.   Quality of Service
        Section 9.1.   QoS Past and Present
        Section 9.2.   Latency, Packet Loss, and Jitter
        Section 9.3.   CoS
        Section 9.4.   802.1q VLAN
        Section 9.5.   Quality of Service
        Section 9.6.   Residential QoS
        Section 9.7.   Voice QoS on Windows
        Section 9.8.   Best Practices for Quality of Service
        Section 9.9.   Key Issues: Quality of Service
          Chapter 10.   Security and Monitoring
        Section 10.1.   Security in Traditional Telephony
        Section 10.2.   Security for IP Telephony
        Section 10.3.   Access Control
        Section 10.4.   Software Maintenance and Hardening
        Section 10.5.   Intrusion Prevention and Monitoring
        Section 10.6.   Project 10.3. Logging and Controlling VoIP Packets with iptables
        Section 10.7.   Key Issues: Security and Monitoring
          Chapter 11.   Troubleshooting Tools
        Section 11.1.   VoIP Troubleshooting Tools
        Section 11.2.   The Three Things You'll Troubleshoot
        Section 11.3.   SIP Packet Inspection
        Section 11.4.   Interoperability
        Section 11.5.   Project 11.3. Trace Both Ends of a Call Setup with Log Comparison
        Section 11.6.   When, Not if, You Have Problems...
        Section 11.7.   Simulating Media Loads
        Section 11.8.   Key Issues: Troubleshooting Tools
          Chapter 12.   PSTN Trunks
        Section 12.1.   Dial-Tone Trunks
        Section 12.2.   Routing PSTN Calls at Connect Points
        Section 12.3.   Timing Trunk Transitions
        Section 12.4.   Key Issues: PSTN Trunks
          Chapter 13.   Network Infrastructure for VoIP
        Section 13.1.   Legacy Trunks
        Section 13.2.   VoIP Trunks
        Section 13.3.   Project 13.1 Use Dial-Plan to Connect to Multiple VoIP Networks
        Section 13.4.   WAN Design
        Section 13.5.   Disaster Survivability
        Section 13.6.   Metro-Area Links
        Section 13.7.   Firewall Issues
        Section 13.8.   Peer-by-Peer Codec Selection
        Section 13.9.   Project 13.2. Build an Interactive Directory on a SIP Display Phone
        Section 13.10.   Key Issues: Network Infrastructure for VoIP
          Chapter 14.   Traditional Apps on the Converged Network
        Section 14.1.   Fax and Modems
        Section 14.2.   Fire and Burglary Systems
        Section 14.3.   Surveillance Systems and Videoconferencing
        Section 14.4.   Voice Mail and IVR
        Section 14.5.   Emergency Dispatch/911
        Section 14.6.   Key Issues: Traditional Apps on the Converged Network
          Chapter 15.   What Can Go Wrong?
        Section 15.1.   Common Problem Situations
        Section 15.2.   Key Issues: What Can Go Wrong?
          Chapter 16.   VoIP Vendors and Services
        Section 16.1.   Softphones and Instant Messaging Software
        Section 16.2.   Skype
        Section 16.3.   Other Desktop Telephony Software
        Section 16.4.   Developer Tools and SoftPBX Systems
        Section 16.5.   VoIP Service Providers
        Section 16.6.   Telephony Hardware Vendors
          Chapter 17.   Asterisk Reference
        Section 17.1.   How Asterisk Is Supported
        Section 17.2.   Asterisk's Configuration Files
        Section 17.3.   Asterisk Dial-Plan
        Section 17.4.   Asterisk Channels
        Section 17.5.   The Asterisk CLI
        Section 17.6.   Integrating Asterisk with Other Software
        Section 17.7.   Key Issues: Asterisk Reference
          Appendix A.   SIP Methods and Responses
          Appendix B.   AGI Commands
          Appendix C.   Asterisk Manager Socket API Syntax
         Glossary
      Colophon
        About the Author
        Colophon
      Index



Switching to VoIP
Switching to VoIP
ISBN: 0596008686
EAN: 2147483647
Year: 2005
Pages: 172

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