Chapter 13: E-Mailing with Microsoft Office Outlook 2003

Overview

10-Second Summary

• Create and send instant messages

• E-mail with Outlook

• Send shared attachments

• Print messages

• Delete messages

You probably already know that Microsoft Outlook is far more than an e-mail application. Developed as a kind of personal data assistant to help you keep track of the myriad details of your daily life, Outlook includes a task scheduler, a calendar, a contact manager, a journal, and a notepad. But because e-mail has become so central to our personal and professional lives, it s nice to know that Outlook has at its core one of the best e-mail programs around. This chapter focuses on getting started with e-mail in Outlook.

Outlook 2003 with Business Contact Manager

A specialized version of Outlook that caters to the needs of small business owners and managers was made available with the Microsoft Office System. This version, Outlook 2003 with Business Contact Manager, enables you to add more detailed information about clients and leads, track meetings, record notes, and more. The emphasis is on contact management and easy integration with the other core Office applications. If you run or own a small business, it s worth a closer look.