Index_G

G

gateways, 184

see also brokers , hub business model and middlemen

geography of GSAs, 113 “4, 127

Germany, green card entry, 32

Ghosh, Suomitro, 55 “6, 94 “5, 119, 214, 251

Giddens, 157 “8, 206, 207

global organizations, types of, 3 “4

global software alliances (GSAs)

and globalization theories , 29 “34

as models of globalization, 27 “9

as networks, 30 “1

as processes, 31 “2

definition, 3 “6, 23

implications for managers, 236 “58

management of, 248 “50

phases, 248 “9

previous research, 23

revenue, world-wide, 11, 20

types of, 2 “6, 239

see also GlobTel “Comsoft GSA, Globtel “MCI GSA, GlobTel “Witech GSA, Gowing “Eron GSA and Japan “India GSAs

global software work (GS)

definition, 1, 6 “11

organizational forms, 2 “6

overview, 11 “20

global standards, 83 “4

globalization, 2 “3

and culture, 159 “60

and Gow “Eron GSA, 170 “1, 173

and identity, 88, 109

and individuals, 32, 33

and space “place distinction, 112

GSAs as models of/for, 27 “8, 204, 211, 219, 227, 231, 233

in analysis of GSAs, 29 “34

global “local standardization, 208

GlobTel

externalization programme see GlobTel “Comsoft GSA, Globtel “MCI GSA and GlobTel “Witech GSA

Global R&D Group, 55 “9, 82 “83

GSODC, 117 “18

history, 51 “4, 62 “63

˜right angle turn , 53, 63, 72 “4, 98, 100, 119, 222

survey methods , 44 “6, 51

GlobTel “Comsoft GSA

analysis, 101 “109

narrative, 94 “100

see also Comsoft

GlobTel Manager, 71, 79 “81

GlobTel “MCI GSA

and attrition, 115, 117

and GSODC proposal, 117 “18

communication links, 115, 116 “17

culture, 118 “19

dialectical analysis, 123 “31, 206

first-level analysis, 120 “3

growth phase, 116 “19, 121, 122 “3

initiation phase, 114 “16, 120 “2

narrative, 114 “20

stabilization phase, 119 “20, 121, 123

survey methods, 45 “6

telecommunications expertise, 114

time line, 121

see also MCI

GlobTel Overseas Software Development Centre, 72

GlobTel “Witech GSA

analysis, 74 “81

communication links, 61, 68

extension phase, 73 “74

growth phase, 71 “3

initiation phase, 67 “71, 214

survey method, 43, 44 “6, 51

see also Witech

glocalization , 29

Gowing “Eron GSA, 43, 44, 46

analysis of, 165 “71

and identity, 215

communication links, 164

company backgrounds, 160 “2

growth phase, 163 “5

initiation phase, 161 “3

motivation, 162 “3

mutual trust, 252

survey methods, 43, 44, 46

use of standardization, 211 “12

growth phase of GSAs, 248, 249