Index_E

E

economies of scale, 7, 8, 10, 81

efficiency dimension of institutions, 6

Egypt, 12

electronic spaces, 113, 127

email, 42, 127, 190

embedded knowledge, 145, 151

embrained knowledge, 145

employment, 203 “204, 257

see also attrition, human relations management, immigration and recruitment

encoded dialogue, 151

encoded knowledge, 145

encultured knowledge, 145, 146, 148, 151, 240

Enterprise India Initiative, 251

Eron see Gowing “Eron GSA

ethical code for GSAs, 256

see also standards

ethical management, 253 “8

see also standards

expansion phase of GlobTel externalisation, 54, 59 “62

expatriate staff, 68, 70, 78 “9, 82, 115, 116, 117

extension phase of GSAs, 248, 249