6.5 The Roles and Responsibilities of Team Members

IT Phase 6 ”Release

1. Attends phase review

Communications Phase 6 ”Release

1. Sends out press release

2. Releases advertising and collateral

3. Attends phase review

Business Development Phase 6 ”Release

1. Supports communications

2. Attends phase review

Project Manager Phase 6 ”Release

1. Stages project and begins user shipments

2. Has team sign Quality Pledge

3. Presents release recommendation to executive staff

4. (Phase 6 review)

QA Phase 6 ”Release

1. Attends phase review

Help Desk Phase 6 ”Release

1. Confirms Help Desk is ready to support users

2. Confirms that training is ready

3. Attends phase review

Documentation Phase 6 ”Release

1. Prepares documents for release

2. Attends phase review

Training Phase 6 ”Release

1. Prepares training for release

2. Attends phase review

6.5 in a Nutshell

Each team member was responsible for executing a number of tasks .

• IT

• Communications

• Business Development

• Project Manager

• Quality Assurance

• Help Desk

• Documentation

• Training