Review Questions

1.	Company A is divided into business units that make up the traditional lines of business. Some of the business units are Accounts Payable, Accounts Receivable, Human Resources, and Information Technology. What type of business model is this? Departmental Cost center Product-based Project/service-based
2.	While interviewing the CIO of the company, you have noticed that he describes teams made up of employees from different divisions working together on assignments. Which of the following models is in use at this company? Departmental Cost center Product-based Project/service-based
3.	Tom is working in the accounting department. Whenever he makes a request to have a report generated by the IT department, he has to determine how much the request costs and whether it fits within the monthly budget. What type of business model is this? Departmental Cost center Product-based Project/service-based
4.	Mary works in the Accounting department for the Pharmaceutical division of a large corporation. Recently, she transferred from the Accounting department of the Photography division to her current position. What type of business model is employed at this corporation? Departmental Cost Center Product-based Project/service-based
5.	Michelle is responsible for creating the group policies for Towneline Condominiums, Inc. She is the liaison between the Standards and Practices (S&P) group and the Information Technology (IT) staff. Her position allows her to create policies based on the standards set forth by the S&P group, but she is not allowed to assign the group policies to any of the Active Directory objects within the organization. Other administrators are allowed to assign the group policies that she creates to the OUs for which they are responsible. Which of the administrative models is employed at this organization? Centralized/centralized Centralized/decentralized Decentralized Hybrid Outsourced
6.	Ted is the manager over the Information Technology group. Currently, he has twelve administrators under his control. Six of those administrators work at the corporate office and manage the servers located there. There are six branch offices, each with an administrator responsible for the servers and infrastructure at those locations. Which of the administrative models is in place here? Centralized/centralized Centralized/decentralized Decentralized Hybrid Outsourced
7.	Carrie is a member of the Information Systems group at Splendiferous Foods. She is responsible for the servers at the corporate office and the two main branch offices. She works with a team of eight other administrators to support the servers at all of the locations. Because she is the rookie administrator, whenever there is a problem with a device at the remote locations, it is her responsibility to travel to those locations and fix the problem. What administrative model is represented? Centralized/centralized Centralized/decentralized Decentralized Hybrid Outsourced
8.	Terry has been working for Driveshaft Manufacturers for several years . Until recently, he was solely responsible for the Information Technology department and all of the servers and workstations at the company. The company has recently acquired a rival and now Terry has become the manager over the Information Technology group. It has been decided that Terry will have full control over all of the resources within the company. The administrators from the company that was acquired will continue to support their systems. These systems will remain located at the new location and the administrative staff will remain there also. Terry has been given an account within their environment that will allow him to control the resources if necessary. What type of administrative model is being used? Centralized/centralized Centralized/decentralized Decentralized Hybrid Outsourced
9.	Caspian s Creations employs 5,000 employees nationwide . They have locations in 37 cities. At each location, they provide servers for access to the applications required to perform the functions required by the users. Information Technology administrators are onsite at each of the locations and are given autonomy over their resources. Which of the administrative models is in place at Caspian s Creations? Centralized/centralized Centralized/decentralized Decentralized Hybrid Outsourced
10.	St. Mary s Hospital Systems has hired a consulting firm to provide administrative staff to support their current infrastructure. What type of administrative model is used? Centralized/centralized Centralized/decentralized Decentralized Hybrid Outsourced

Answers

1.	A. Any time a company has divided the business units among the traditional function format, the company is using the departmental model.
2.	D. Most companies that are employing the project/service-based model will have employees from different business units, such as accounting and manufacturing, all working on a project so that the resources are available to efficiently complete the project.
3.	B. In a company that employs the cost center model, each department must allocate a budget amount that will be used when using the resources of other departments.
4.	C. Whenever a company has divided its businesses into distinct product lines, each with its own resources, you will probably be looking at a product-based business model.
5.	D. If a company has divided the responsibilities of the administrators so that they have different levels of control to the same resources, whether those resources are centralized or decentralized, the administrative model is hybrid.
6.	C. The decentralized model has the administrative staff spread out in the location where the resources are so that they can control those resources locally and efficiently.
7.	B. This scenario represents the centralized/decentralized model because the administrative staff is located at one office and they are responsible for the resources at all of the locations.
8.	D. Because the administrative staff is divided between the company headquarters and the acquired location and the resources are decentralized, this may seem like the decentralized model, but Terry has full administrative control over all of the resources, making this the hybrid administrative model.
9.	C. Decentralized administration allows the administrators from each of the locations autonomy over their own resources. The administrators reside at the same location as the resources and do not have access to resources at other locations.
10.	E. Whenever the administrative staff is brought in from another firm or the administration is provided by another firm s staff even though they may be onsite, the administrative model in place is the outsourced model.