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Harreld, Mike, 117, 127, 181-182
Harvard Business Review, 31, 34, 95, 165
Harvard Business School, 85
HealthSource, 180
Heer, John, 155-156
Heinselman, Tom, 137
Hidden agendas, 4, 6, 36, 46, 177
High achievers, 124, 186
High standards, 68
High-level vocabulary, 156
High-trust relationships, 46
Hinting (delivering bad news), 122
Holistic view, of performance, 201
Holmgren, Kathleen, 87, 91
Honesty, 3-4, 15-36, 205-207
“Hot fire rule,” 60
Hot seat, 29-30
How Good People Make Tough Choices (Rushworth M. Kidder), 23
“How Hardwired is Human Behavior?” (Nigel Nicholson), 165
Hudson Institute, 24
Humility, 5, 43, 132, 139
Humor, 155, 168-170
Hype (culture of), 99
Hyperbole, 159
Hyperion Solutions, 113-115, 191-192
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