Table of Contents

The Transparency Edge: How Credibiltiy Can Make or Break You in Business
by Barbara Pagano and Elizabeth Pagano	ISBN:0071422544
McGraw-Hill 2004 (221 pages)
This text demonstrates that a clear and open business policy is a powerful management tool that will increase your credibility, build loyalty among your direct reports, and gain the trust of your superiors.

Table of Contents
	The Transparency Edge—How Credibility Can Make or Break You in Business
	Foreword
	Leadership Transparency That Builds Credibility
	Chapter 2	-	Be Overwhelmingly Honest
	Chapter 3	-	Gather Intelligence
	Chapter 4	-	Compose Yourself
	Chapter 5	-	Let Your Guard Down
	Chapter 6	-	Promises Made, Promises Broken
	Chapter 7	-	Deliver Bad News, and Do It Well
	Chapter 8	-	Get Ahead, Say You’re Sorry
	Chapter 9	-	Watch Your Mouth
	Chapter 10	-	Don’t Hold Your Applause
	Epilogue
	Appendix A	-	Data Analysis
	Appendix B	-	Item Graphs
	Index
	List of Figures