Certification Summary

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Whew! So many tools, so little time! But seriously, this chapter has covered several tools that every administrator needs to know about and have in their toolkits. Each topic was covered only briefly, but there is so much more information on them to be had. If you're looking for more, try going to the vendor's Web site (Microsoft and Citrix both have a wealth of information on their sites. Another source of information is the applications Help menu. They're doing so much more with them these days. Remember, troubleshooting is a tough job, but one of the most prized in the IT industry. It doesn't hurt to have a variety of tools handy to make the job easier. Good Luck with your exam!

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