Table of Contents

Lean Sigma: A Practitioner's Guide
By Dr. Ian Wedgwood
...............................................
Publisher: Prentice Hall
Pub Date: October 18, 2006
Print ISBN-10: 0-13-239078-7
Print ISBN-13: 978-0-13-239078-1
Pages: 744

Table of Contents  | Index

		Copyright
		Foreword
		Preface
		Acknowledgments
		About the Author
		Chapter 1.  Introduction
			Overview
			Intended Audience
			Prerequisites
			Basics
			How to Use This Book
			And Finally...
		Part I:  Project Roadmaps to Solve Business Problems
			Chapter 2.  DefineTools Roadmap Applied to the Beginning of All Projects
				Overview
				Roadmap
			Chapter 3.  Global Process Problems
				Section A.  On-Time Delivery Issues
				Section B.  Capacity of Process Is Too Low
				Section C.  RTY, Defects, Accuracy, Quality, Scrap, and Rework Issues
				Section D.  % Uptime Is Too Low
				Section E.  Pace of Process Too Slow
				Section F.  Process Has Enough Capacity, But Fails Intermittently
				Section G.  Process Has Enough Capacity, But Process Lead Time Is Too Long
				Section H.  Individual Steps Meet Takt, Global Process Does Not
				Section I.  Demand from the Customer Is Too Variable
				Section J.  Too Many Entity Types (Products)
				Section K.  High Schedule Variation
				Section L.  Measurement System Broken
				Section M.  Performance Characteristic Not Good Enough
				Section N.  Planned Maintenance Takes Too Long
				Section O.  Setup/Changeover Takes Too Long
				Section P.  Too Much Unplanned Maintenance
				Section Q.  Process Can't Make Product at All
				Section R.  Resource Usage Is Too High (Headcount Reduction)
				Section S.  Inventory Is Too High
				Section T.  Waste/Process Loss Too High
				Section U.  High Forecast Variation
				Section V.  Not Enough Sales
				Section W.  Backlog of Orders Is Too High
				Section X.  Payments Made to Suppliers Not Optimized
				Section Y.  Accounts Receivable Are Too High
			Chapter 4.  Individual Step Process Problems
				Section 1.  A Single Process Step Does Not Meet Takt
				Section 2.  The Pace for a Single Process Step Is Too Slow
				Section 3.  Too Much Variation in the Cycle Time of a Single Step
			Chapter 5.  ControlTools Used at the End of All Projects
				Overview
		Part II:  Roadmaps to Find Projects Where No Obvious Candidates Exist
			Chapter 6.  DiscoveryTools Applied to Identify Projects
				Overview
		Part III:  Roadmaps to Guide in the Practical Application of Each Lean Sigma Tool
			Chapter 7.  Tools
				Section 01.  5 Whys
				Section 02.  5S
				Section 03.  Affinity
				Section 04.  ANOVA
				Section 05.  Box Plot
				Section 06.  CapabilityAttribute
				Section 07.  CapabilityContinuous
				Section 08.  Cause & Effect (C&E) Matrix
				Section 09.  Chi-Square
				Section 10.  Control Charts
				Section 11.  Critical Path Analysis
				Section 12.  Customer Interviewing
				Section 13.  Customer Requirements Tree
				Section 14.  Customer Surveys
				Section 15.  Demand Profiling
				Section 16.  Demand Segmentation
				Section 17.  DOEIntroduction
				Section 18.  DOEScreening
				Section 19.  DOECharacterizing
				Section 20.  DOEOptimizing
				Section 21.  Fishbone Diagram
				Section 22.  Handoff Map
				Section 23.  KPOVs and Data
				Section 24.  Load Chart
				Section 25.  MSAValidity
				Section 26.  MSAAttribute
				Section 27.  MSAContinuous
				Section 28.  Multi-Cycle Analysis
				Section 29.  Multi-Vari Studies
				Section 30.  Murphy's Analysis
				Section 31.  Normality Test
				Section 32.  Overall Equipment Effectiveness (OEE)
				Section 33.  Pareto Chart
				Section 34.  Poka Yoke (Mistake Proofing)
				Section 35.  Process FMEA
				Section 36.  Process Variables (Input/Output) Map
				Section 37.  Project Charter
				Section 38.  Pull Systems and Kanban
				Section 39.  Rapid Changeover (SMED)
				Section 40.  Regression
				Section 41.  SIPOC
				Section 42.  Spaghetti (Physical Process) Map
				Section 43.  Statistical Process Control (SPC)
				Section 44.  Swimlane Map
				Section 45.  Test of Equal Variance
				Section 46.  TimeGlobal Process Cycle Time
				Section 47.  TimeIndividual Step Cycle Time
				Section 48.  TimeProcess Lead Time
				Section 49.  TimeReplenishment Time
				Section 50.  TimeTakt Time
				Section 51.  Total Productive Maintenance
				Section 52.  t-Test1-Sample
				Section 53.  t-Test2-Sample
				Section 54.  t-TestPaired
				Section 55.  Value Stream Map
		Index