A

Index

[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y]

abstract entities
accounts payable
accounts receivable
     accuracy
     customer non-payments
     DSO
     industry examples
     measuring
     payments
     timeliness
accuracy
     accounts receivable
     deliveries
     payments
     problems
     processes
active listening
activity symbol (VSMs)
administrative/service project examples
affinity
     customer requirements
     diagramming 2nd 3rd
     discover
     overview
analysis [See also output.]
     characterizing designs
     customer surveys
     designs
         characterizing 2nd
         optimizing
         screening 2nd
     multi-vari studies
     optimizing designs
     regression
         ANOVA example
         conducting
         fitted line plot example
         full analysis example
         linear
         output
         overview 2nd
         residual evaluation
         signal-to-noise ratios
Anderson-Darling tests
ANOVA (one-Way analysis of variance)
     graphical representation
     multi-way
     output
     overview
     regression analysis
     tables
     test analysis 2nd
ARIMA (Autoregressive Integrated Moving Average)
attribute
     capability
         calculating
         DPMO
         DPU
         output
     measures
     MSA studies
         appraiser statistics
         conducting
         failures
         kappa
         output 2nd
         overview
Autoregressive Integrated Moving Average (ARIMA)