Index_R

R

rate of return, 217

recognition risk, 212

reengineering, 19, see also business process reengineering

Reengineering the Corporation (Michael Hammer and James Champy), 76

regression analysis, 187-201

basic equation for, 187-188

case example of, 193-199

collecting data in, 195, 196

conducting/interpreting analysis in, 195-199

developing an equation in, 193-195

with DuPont Model, 200

interpreting results of, 192-193

multiple, 190

process of, 191-192

reasons for using, 188-190

simple, 190-191

types of, 190-191

resources

availability of, 103-105

BPR and efficient consumption of, 86-87

limits on, 126

retailers, CRM used by, 67-68

return on assets (ROA), 150-155

and asset turnover, 154, 155

and cash flow margin, 154, 155

and financial leverage, 156

return on equity (ROE), 150-153, 156

return on investment (ROI), 133, 134

revenue increase and maintenance (RIM), 21-24

revenues

acquisitions and increase in, 34, 36

in Balanced Scorecard model, 133, 134

IT and enhancement of, 67

and market demand, 96-97

RIM, see revenue increase and maintenance

risk analysis, 210-220

cost of capital in, 214-220

cost overrun risk in, 213

recognition risk in, 212

and shareholder value analysis, 220

timing risk in, 213

risk factor, 217-219

risk-free rate, 217

risk(s)

in absence of dominant player, 119

beta coefficient for, 217

of business reengineering, 87-91

of cost of capital, 214-220

of cost overruns, 213

definition of, 210, 211

with diversification, 41

and financial leverage, 156

industry, 41

in intrinsic value calculation, 204

with IT, 72-75

with M&A, 45-48

with outsourcing, 53, 55-57

recognition, 212

and response to economic issues, 107, 109

timing, 213

risk template, 211

rivalry, 116-121

ROA, see return on assets

ROE, see return on equity

ROI, see return on investment