Appendix B. Common iDisk Error Codes

Every now and then, you're going to encounter some problems when working with your iDisk. Whether you're trying to connect, disconnect, or upload files to your iDisk, if you're doing something wrong, Mac OS X spits back some unfriendly error codes that give you no guidance whatsoever as to what you've done wrong.

Appendix B contains a listing of some of the more common error codes that may pop up when working with your iDisk, and offers some solutions to correcting the problem.

Table B-1. iDisk error codes

Error code	Displayed when...	Solution
-34	Uploading files to your iDisk	This error will appear when your iDisk is full. You should go to System Preferences iDisk and verify whether your iDisk is full. If it is, consider removing or compressing some items on your iDisk.
-36	Trying to mount your iDisk	This is an input/output (I/O) error, which is typically the result of a proxy when trying to connect to your iDisk from an ISP. There are three possible solutions to this problem: Double-check your Network preferences (System Preferences Network, or via Internet Connect) to make sure that you are connected to the Internet. Without a proper Net connection, you cannot mount your iDisk. Contact your ISP and ask them to update their proxy for WebDAV support. Finally, try going to System Preferences Network Proxies. In the "Bypass proxy settings for these Hosts & Domains" field, enter idisk.mac.com , or its IP address, 204.179.120.77 .
-37	Uploading files to your iDisk	The filename is more than 31 characters in length. While Mac OS X allows filenames to be up to 256 characters, files stored on an iDisk can only be up to 31 characters ; rename the file and try uploading it again.
-38	Files uploaded to the iDisk appear to be empty when viewed in the Finder	This error message appears when you try to upload files to, or modify files within, directories that cannot be directly modified from via the Finder.
-43	Trying to mount your iDisk from the Finder, or when attempting to upload files	This could be the result of a corrupt /tmp directory. Open the Terminal ( /Applications/Utilities ) and issue the following command: ln -s /private/tmp /tmp This will link the /private/tmp directory to /tmp , which should correct the problem.
-47	Trying to mount your iDisk	Your iDisk may already be mounted. Look in the Finder to see whether it shows up in the Computer section (Shift- -C). If the iDisk doesn't appear in the Finder, restart your system ( Restart), launch the Terminal ( /Applications/Utilities ), and follow these steps: cd /Volumes . ls -l . If you see your iDisk's name in the Volumes directory, go to Step 3. sudo rm -rf USERNAME . This will remove the hung mount point for your iDisk. Save the work you're doing in other applications, then restart your system ( Restart) and try mounting your iDisk again.
-50	Uploading files to a specific directory of your iDisk	This is an error in the user parameter list, which means that one or more files or directories in the path might be corrupt. For example, if you receive this error code when attempting to upload files to /Public/mysite , follow these steps: Create a new path: /Public/mysite2 Move the files from /Public/mysite to /Public/mysite2 Delete /Public/mysite Rename /Public/mysite2 to /Public/mysite Continue uploading files.