Index_J

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I

Impacted sites, number of, 163

Implementation

costs, 166

details, 70, 72

issues, 143

manager, 202

Implementation strategy, 63, 65; see also Projects

alternative view of nine planning tasks in, 69

in budget management, 166

building, 74

components of, 75

and disconnects, 4

Gantt chart in, 77

gaps within, 74-75

in LAN printing project, 75-77

need for, 68-69

nine high-level planning steps in, 68

as positive contributing factor, 261

reviewing, 93

risk planning in, 97

risks in, 17

using, 69-73

vendor management, 77-81

Incompetence, 132

Indemnification plan, 88

Industry benchmarks, 162

Ineffectiveness, 132

Infighting, 211

Information management, 151-158

communications strategy in, 153-155

discovery techniques in, 22-23

documentation in, 151-153

meetings in, 155-158

for public consumption, 129

Information technology (IT) projects, 8-11

Infrastructures

in budgetary laundry list, 172

in call center project, 112

and slippage of project, 141

Instant orange drink, invention of, 7-8

Insurance, 95

Integration issues, reviewing, 58-59

Intelligence, 251

Internal project managers, 168

International Organization for Standardization (ISO), 283

Internet, 1, 51

Interviewing techniques, 23-24

Inventory, documenting, 152

IP (Internet Protocol) addressing, 47

IP Telephone project, 55

feature/function/benefit sell, 222

objections in, 225

Plan B strategies, 98

ISDN (Integrated Services Digital Network) project, 1; see also Projects

benefits of, 9

deliverables, 3

feasibility of implementing requirements in, 40

requirements, 28-30

workflow for, 2

ISO (International Organization for Standardization), 283

Issues, 4

assigning, 34-36

documenting, 151

eliminating, 33-34

list, 33, 143-146

reviewing, 58-59

turning into assumptions, 36-37

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